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What is FixyFlow?

FixyFlow is a web-based solution tailored for service-driven enterprises, emphasizing streamlined customer interaction and efficient job oversight. The platform creates a unique tracking page for every job, allowing customers to effortlessly access it via their web browsers without the hassle of downloading apps or creating accounts, and it sends SMS alerts as jobs advance through different phases. This tracking page enables clients to keep tabs on job progress, view images, check estimates, access payment links, approve quotes, and communicate directly with the service provider. After a job's completion, FixyFlow encourages customers to provide feedback, directing satisfied clients to submit Google reviews while also offering a private feedback avenue for those with concerns. The tool integrates smoothly with existing scheduling, invoicing, or inventory management systems and can also function alongside spreadsheet applications. It is especially advantageous for fields such as phone repair, auto repair, detailing services, cleaning, plumbing, landscaping, HVAC, and appliance repair. The service provides subscription plans that determine the monthly limits for jobs and SMS messages, with SMS capabilities included in the plan. Furthermore, FixyFlow fosters customer engagement by simplifying communication and ensuring transparency throughout the entire service experience, ultimately enhancing overall satisfaction and trust. With its user-friendly interface and robust features, FixyFlow proves to be an essential asset for businesses looking to improve their service delivery and customer relationships.

What is FieldWorx?

Accelerate your growth trajectory and enhance your team's effectiveness, ensuring that every client leaves with a sense of satisfaction. This all-encompassing solution is designed for professionals in plumbing, HVAC, electrical fields, and other contractors who work with residential and commercial clients. Its intuitive interface is favored by both technicians and customers, making interactions seamless. Increase your average sales per transaction while maintaining a high level of customer satisfaction. The package options available are clear-cut and customized to meet the demands of your technicians. Essential performance metrics keep you informed and aligned with your strategic objectives. With specialized dashboards, sharing pertinent information with technicians and management becomes effortless. Furthermore, you can keep track of your marketing investments, sales resulting from repairs, revenue trends over the years, average ticket values, service agreement sales, and other vital statistics to secure ongoing success in your business operations. This system not only supports growth but also cultivates a culture of responsibility and transparency within your organization, ultimately leading to sustained improvements. By enabling better communication and visibility, it empowers teams to take ownership of their performance.

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Integrations Supported

Integrations Supported

QuickBooks Online
QuickBooks Online Advanced
pulseM

API Availability

API Availability

Pricing Information

$0/month
Free plan: $0, up to 5 jobs and 20 SMS per month. Starter: $19/month for up to 50 jobs and 200 SMS. Pro: $29/month for up to 200 jobs and 1,000 SMS. SMS is included in each plan. Monthly plans can be canceled anytime; annual billing is also offered. New accounts receive a 14-day Starter trial, then can continue on the Free plan.
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

FixyFlow

Company Location

Canada

Company Website

fixyflow.com

Company Facts

Organization Name

FieldWorx

Company Location

United States

Company Website

www.fieldworx.software/

Categories and Features

Categories and Features

Electrical Contractor

Not specified

HVAC

Not specified

HVAC Estimating

Not specified

Popular Alternatives

Popular Alternatives