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What is FlowHealth?

FlowHealth is a cutting-edge solution for patient communication, utilizing AI technology to eliminate the necessity for medical practices to maintain their own call centers. The AI assistant, Emma, effectively handles incoming calls, schedules appointments, responds to patient inquiries, and conducts follow-ups, all while integrating smoothly with the practice's electronic health records. Instead of imposing a one-size-fits-all system, FlowHealth tailors its services to accommodate the distinct workflows of each practice, thereby enhancing existing technologies. Functioning as a valuable front-desk team member, Emma provides swift answers to incoming calls, manages scheduling during peak times, and offers support during evenings and weekends, fluently communicating in English, Spanish, and other languages. In addition to her role, she also takes the initiative on outbound communications, promptly confirming online appointment requests, which significantly reduces the number of missed appointments and efficiently updates the practice calendar. Emma enhances appointment reminders by proactively reaching out to patients through calls and texts before their visits, confirming their attendance, assisting with rescheduling when needed, and addressing basic queries, which minimizes last-minute cancellations and boosts overall operational efficiency. By incorporating FlowHealth, medical practices can not only improve patient engagement but also streamline their operations more effectively, leading to greater patient satisfaction and loyalty over time. Ultimately, the use of this innovative solution allows practices to focus more on patient care and less on administrative tasks.

What is Elva AI?

Elva functions as a complete dental front-office solution, simplifying operations such as managing calls, scheduling appointments, recalling patients, handling insurance, and facilitating communication, all on a single platform. It adeptly addresses routine inquiries and messages while automating confirmations and reminders through multiple channels, including phone, email, SMS, and chat, ensuring that recall lists are kept current without the necessity for staff to make manual follow-ups with patients. On the financial side, Elva evaluates insurance eligibility and pinpoints potential claim issues before submission, thereby reducing the likelihood of avoidable denials. All practice policies, pricing, and procedures are stored centrally, guaranteeing that every team member — whether new or experienced — can access consistent and reliable information for every patient interaction. Furthermore, Elva integrates smoothly with major practice management systems such as Dentrix, Dentrix Ascend, Eaglesoft, and Open Dental, enabling the easy transfer of existing data and procedures without requiring a complete system overhaul. Tailored to accommodate solo practices, multi-location groups, and dental service organizations (DSOs), Elva is designed to handle essential tasks that practices frequently find challenging to staff effectively, including phone communications, claim processing, and patient recall management. By enhancing operational efficiency, this cutting-edge platform empowers dental teams to dedicate their efforts towards delivering outstanding patient care while also improving staff satisfaction and productivity.

Media

Media

No images available

Integrations Supported

AdvancedMD
Azalea EHR
DrChrono
EPIC HRMS
Greenway Health
ModMed
NextGen
Nextech
Tebra
athenaOne
eClinicalWorks

Integrations Supported

AdvancedMD
Azalea EHR
DrChrono
EPIC HRMS
Greenway Health
ModMed
NextGen
Nextech
Tebra
athenaOne
eClinicalWorks

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FlowHealth

Company Location

United States

Company Website

flowhealth.ai/

Company Facts

Organization Name

Elva Health Technologies

Date Founded

2022

Company Location

United States

Company Website

www.elva.ai

Categories and Features

Categories and Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

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