Emma Reviews & Ratings

Emma

4.2 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 4 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is FlowHealth?

FlowHealth is a cutting-edge solution for patient communication, utilizing AI technology to eliminate the necessity for medical practices to maintain their own call centers. The AI assistant, Emma, effectively handles incoming calls, schedules appointments, responds to patient inquiries, and conducts follow-ups, all while integrating smoothly with the practice's electronic health records. Instead of imposing a one-size-fits-all system, FlowHealth tailors its services to accommodate the distinct workflows of each practice, thereby enhancing existing technologies. Functioning as a valuable front-desk team member, Emma provides swift answers to incoming calls, manages scheduling during peak times, and offers support during evenings and weekends, fluently communicating in English, Spanish, and other languages. In addition to her role, she also takes the initiative on outbound communications, promptly confirming online appointment requests, which significantly reduces the number of missed appointments and efficiently updates the practice calendar. Emma enhances appointment reminders by proactively reaching out to patients through calls and texts before their visits, confirming their attendance, assisting with rescheduling when needed, and addressing basic queries, which minimizes last-minute cancellations and boosts overall operational efficiency. By incorporating FlowHealth, medical practices can not only improve patient engagement but also streamline their operations more effectively, leading to greater patient satisfaction and loyalty over time. Ultimately, the use of this innovative solution allows practices to focus more on patient care and less on administrative tasks.

What is Emma?

Enhance your marketing strategies and create eye-catching, professional emails using Emma by Marigold. This powerful digital marketing solution makes it easier for teams to enhance communication with both coworkers and clients, resulting in more meaningful engagements. By leveraging Emma, marketers can identify their target audience more effectively, automate their marketing processes, and effortlessly integrate with various technologies, all designed to boost campaign performance and elevate business outcomes. Furthermore, its intuitive interface ensures that teams, regardless of their expertise, can take full advantage of their marketing efforts and achieve success. Ultimately, Emma serves as a vital tool for any organization looking to refine their outreach and engagement.

Media

Media

Integrations Supported

DrChrono
Nextech
athenaOne

Integrations Supported

Bloom
Campaign Genius
Easyflow
Gravity Forms
HubSpot Customer Platform
Insightly
Join By Text
Marketing 360
ONEcount
Outgrow
Personizely
Stadio
SurveyMonkey
Ticketsauce
Whatagraph
Workamajig
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$89.00/month
Pro Plan - $ 89/month (for 10,000 contacts)
Plus Plan - $ 369 / month (for 25,000 contacts)
Enterprise Plan - $ 729 / month (for 75,000 contacts)
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FlowHealth

Company Location

United States

Company Website

flowhealth.ai/

Company Facts

Organization Name

Marigold

Date Founded

2017

Company Location

United States

Company Website

www.myemma.com

Categories and Features

Healthcare AI

Not specified

Categories and Features

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Email Personalization

Not specified

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