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What is Context to Call?
Context to Call smoothly incorporates icons for calls, SMS, and email into your product and service pages, enabling website and app visitors to connect with your team instantly by clicking an icon. Each interaction is enhanced with comprehensive browsing context, which includes information such as the product being viewed, cart value, traffic source, and user location. Conversations are automatically routed to the right human or AI agent, with AI support available 24/7 in more than 30 languages. The browser-based calling feature eliminates international fees, providing a budget-friendly option. It is compatible with a wide range of platforms, including Shopify, Magento, WordPress, and custom web or mobile applications. Important features include role-based access control, crucial for distributed teams, the capability to capture missed interactions, and in-depth product-level analytics. The setup process is rapid, allowing the service to go live within minutes, and pricing is based on usage metrics such as minutes, SMS, and emails. Context to Call integrates effortlessly into your existing system as a final conversion layer, boosting your capabilities without requiring major replacements. This groundbreaking solution not only simplifies communication but also significantly improves customer engagement by offering immediate assistance when it is most needed, driving higher satisfaction rates and fostering stronger customer relationships.
Media
No images available
Integrations Supported
Magento
Shopify
WordPress
ERPNext
HubSpot CRM
HubSpot Customer Platform
M-PESA
Odoo
Paystack
Peach Payments
Integrations Supported
Magento
Shopify
WordPress
ERPNext
HubSpot CRM
HubSpot Customer Platform
M-PESA
Odoo
Paystack
Peach Payments
API Availability
Has API
API Availability
Has API
Pricing Information
$70/month
Free Trial Offered?
Free Version
Pricing Information
$5/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Flowcart
Date Founded
2020
Company Location
United States
Company Website
flowcart.ai/
Company Facts
Organization Name
Context to Call
Company Location
United States
Company Website
www.contexttocall.com
Categories and Features
Categories and Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content