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Ratings and Reviews 0 Ratings
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Fluentgrid CIS presents a comprehensive, AI-driven Customer Information System that is designed to be both scalable and adaptable, specifically targeting the needs of modern utility companies. This innovative platform facilitates the management of the entire customer experience, from the initiation of services to billing and beyond. By centralizing critical customer information and optimizing essential workflows, Fluentgrid CIS empowers utilities across electricity, water, gas, and thermal sectors to enhance their operational efficiency, improve customer satisfaction, and increase revenue streams. As an exemplary commercial off-the-shelf (COTS) solution, it is tailored for swift implementation to meet the distinct demands of utilities around the world. The system's built-in revenue protection capabilities address challenges such as theft and fraud, handle exceptions, oversee legal matters, and perform energy audits to ensure dependable financial returns. Additionally, it offers features for managing service requests and includes web and mobile self-service options, thereby delivering extensive support to both utilities and their clientele. With its multifaceted functionalities, Fluentgrid CIS is an indispensable resource for contemporary utilities striving to excel in a competitive environment, positioning them to adapt and thrive amidst evolving industry challenges.
What is EkkoSense?
EkkoSense offers a cloud-based platform that utilizes artificial intelligence, machine learning, and immersive 3D visualizations to provide data center operators with real-time insights into thermal, power, and capacity measurements. This innovative solution enables teams to proactively identify potential thermal and power issues, improve cooling efficiency, monitor underutilized cooling resources, connect cooling systems with IT workloads, support both air and liquid cooling configurations, and streamline automated Environmental, Social, and Governance (ESG) reporting. Equipped with features like an enterprise dashboard, digital twin models, cooling advisory tools, and resources for capacity planning and power management, the software is designed to achieve energy savings between 10% and 40%, reduce carbon emissions, and ensure a return on investment within a year. By integrating wireless IoT sensors and leveraging data from existing Building Management Systems (BMS) or Power Distribution Units (PDU), it allows operational teams to manage their mechanical and electrical infrastructure more efficiently and confidently, spanning from edge locations to large facilities. The platform's rapid deployment capabilities further enable organizations to swiftly respond to evolving operational demands, ensuring they remain competitive in a dynamic market. Furthermore, the comprehensive analytics provided by the system enhance decision-making processes and promote sustainable practices across the organization.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
Fluentgrid
Date Founded
1998
Company Location
India
Company Website
fluentgrid.com/fluentgrid-cis/
Company Facts
Organization Name
EkkoSense
Date Founded
2013
Company Location
United Kingdom
Company Website
www.ekkosense.com
Categories and Features
Utility Customer Information Systems (CIS)
Not specified
Categories and Features
Data Center Management
Not specified