Bynry SMART360 Reviews & Ratings

Bynry SMART360

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Ratings and Reviews 4 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Fluentgrid Integrated Operations Center (IOC)?

The Fluentgrid Integrated Operations Center (IOC) is a comprehensive operations intelligence platform that enhances situational awareness across organizations by integrating various operational and enterprise systems. This solution leverages IoT capabilities alongside advanced analytics to effectively identify and manage incidents through established Standard Operating Procedures (SOPs), while also forecasting and preventing potential issues. Smart cities exemplify the seamless delivery of utility services, the coordination of instruments, active citizen engagement, and the utilization of in-depth data analysis to foster ongoing advancements. To support these objectives, Fluentgrid’s City Operations Center (COC), which is built on the Actilligence platform, consolidates all urban systems and smart technologies into a unified command and control center. This integration facilitates real-time decision-making that is collaborative and well-informed, ultimately leading to improved urban management and services. Through such innovative solutions, cities can effectively respond to challenges and enhance the quality of life for their residents.

What is Bynry SMART360?

Bynry's SMART360 Next replaces the separate legacy systems many small and mid-sized utilities still run with one cloud platform. Customer information, billing, payments, meter data management, service and work orders, asset records, a customer self-service portal and reporting share one database. Who it is for: North American water, electric and gas utilities of up to 40,000 accounts, including municipal utilities, cooperatives, investor-owned utilities and water districts. What to expect: 25+ pre-built integrations (payments, smart meters, GIS, accounting), go-live in 20 to 24 weeks, AWS hosting with a 99.9% uptime commitment and SOC 2 Type II controls, and pricing per meter with unlimited users. Customer result: Island Water Authority (35,000 accounts) reached 99% billing accuracy and recovered $3.2M in revenue after switching.

Media

Media

Integrations Supported

DIGIT
Fluentgrid AMI
Fluentgrid Actilligence
Fluentgrid Smart Meter Operations Center (SMOC)

Integrations Supported

Amazon Web Services (AWS)
ArcGIS
Paymentus
Stripe

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Annual subscription priced per active meter, with unlimited users. Implementation is priced separately based on your rollout. Every quote is custom-scoped. Built for North American utilities of up to 40,000 accounts.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Fluentgrid

Date Founded

1998

Company Location

India

Company Website

fluentgrid.com/integrated-operations-center/

Company Facts

Organization Name

Bynry

Date Founded

2016

Company Location

Highlands, New Jersey, United States

Company Website

www.bynry.com

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Meter Data Management

Not specified

Smart Utilities

Not specified

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Customer Management
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

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