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What is Flybits?

Flybits empowers financial institutions to reach individual customers on a large scale. Leveraging our sophisticated customer experience platform, you can provide personalized recommendations and insights right within your mobile app or website. This strategy allows banks to generate value that extends beyond basic financial transactions, motivating customers to improve their overall lives. We have created a unique approach that enables leading banks to effectively engage with their customers through mobile channels, rapidly converting data into impactful recommendations and positive business outcomes. Our My Bank suite of modules allows any department—be it payments or loyalty programs—to swiftly implement extensive experiences while safeguarding customer privacy and enhancing the bank's digital footprint as a trusted resource. This groundbreaking approach to contextual information not only strengthens relationships with customers but also turns your mobile channels into a dependable center that fosters trust and loyalty. As a result, Flybits is transforming the way banks connect with their clients in today's digital environment, paving the way for more meaningful interactions. By integrating these advanced solutions, institutions are not only improving customer satisfaction but also setting new standards in the financial services industry.

What is Broadridge Digital Experience Management?

Elevate your key communications, such as invoices and account statements, by turning them from traditional formats into dynamic interactions that engage your customers, ultimately nurturing brand loyalty and encouraging higher spending. By customizing content and streamlining interactions for customers, you can create more opportunities for engagement with your brand. Cutting-edge tools enable the transformation of conventional documents into captivating, tailored communications that enhance customer involvement, maximize the effectiveness of various channels, and emphasize crucial messages. With adaptable content features and responsive designs, you can guarantee that your communications are not only visually striking but also accessible on any device. Anticipate and meet customer desires through contextual messaging that leverages the strengths of all available channels, ensuring that communication is delivered via their preferred means. Additionally, you can effortlessly design and modify HTML emails, PDF documents, and other formats using a user-friendly administrative dashboard. Maintain a consistent brand identity across all interactions by utilizing an extensive library containing your content, logos, color schemes, and other resources, which ultimately fosters a more unified customer experience. By focusing on interactivity and personalization, businesses can greatly improve customer satisfaction and loyalty, while also paving the way for innovative marketing strategies that resonate with their audience. This approach not only enhances the effectiveness of communication but also builds a stronger connection between the brand and its customers.

Media

Media

Integrations Supported

mimik edgeEngine

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Flybits

Company Location

Canada

Company Website

www.flybits.com

Company Facts

Organization Name

Broadridge

Company Location

United States

Company Website

www.broadridge.com/ca/customer-communications/general/engage-customers-with-personalized-contextual-experiences/digital-experience-management

Categories and Features

Categories and Features

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