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What is Focus Buddy?

Envision an AI assistant that is perpetually at your service to help organize your tasks, overcome procrastination, and pinpoint the habits that may be obstructing your achievements. As you engage with this AI, it becomes familiar with your ongoing projects, keeping a detailed record of both your completed tasks and those still pending. It seamlessly manages your to-do list, ensuring that you never miss critical deadlines. Moreover, your AI ally conducts periodic check-ins throughout your work periods, creating opportunities for you to voice any concerns, address perfectionism, and navigate the hurdles that prevent you from initiating tasks. By working alongside you, the AI identifies patterns related to burnout, sources of distraction, inaccuracies in time estimation, and your peak productivity times. It provides weekly feedback based on this analysis and has plans to introduce real-time coaching features soon. Our goal is to make Focus Buddy affordable and accessible to a broad audience, offering a free version for everyone while also providing a tailored premium option for those who desire more personalized support. You can engage with your AI productivity coach whenever you choose and for as long as it serves your needs, facilitating a uniquely tailored productivity journey that evolves with you. This collaboration not only enhances your efficiency but also fosters a deeper understanding of your work habits over time.

What is Espressive Barista?

Espressive's Barista Agent Co-Pilot is an AI-powered solution designed to enhance service desk productivity by seamlessly interfacing with various platforms such as ServiceNow, CXone, AWS Connect, and Genesys. It features capabilities like New Ticket Enrichment, which utilizes AI to predict ticket information and retrieve relevant knowledge, alongside Barista Live Translation that facilitates effective multilingual communication among agents. Agents can easily engage with BaristaGPT during their ticket or chat interactions, giving them swift assistance and automation options. Additionally, the solution includes Automatic Knowledge Generation, which creates new knowledge articles from resolved tickets, thereby improving future problem-solving capabilities. By lowering the mean time to resolution (MTTR), increasing first call resolution rates, and minimizing escalations, Barista Agent Co-Pilot greatly enhances agent efficiency while also simplifying the onboarding process for new employees. This innovative tool not only optimizes operational effectiveness but also equips agents with the resources they need to provide exceptional service experiences, ensuring a higher level of customer satisfaction. With its comprehensive features, Barista Agent Co-Pilot is set to redefine service desk operations for the better.

Media

Media

Integrations Supported

Asset Panda
BambooHR
Cherwell HR Service Management
Confluence
GitHub
Ivanti Neurons
Jira Service Management
LumApps
Microsoft 365
Microsoft Azure
Microsoft SharePoint
Microsoft Teams
NICE CXone Mpower
Ping Identity
Resolve
SAP Cloud Platform
Slack
Trello
Workday Adaptive Planning
Zendesk

Integrations Supported

Asset Panda
BambooHR
Cherwell HR Service Management
Confluence
GitHub
Ivanti Neurons
Jira Service Management
LumApps
Microsoft 365
Microsoft Azure
Microsoft SharePoint
Microsoft Teams
NICE CXone Mpower
Ping Identity
Resolve
SAP Cloud Platform
Slack
Trello
Workday Adaptive Planning
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Focus Buddy

Company Location

United States

Company Website

www.focusbuddy.ai/

Company Facts

Organization Name

Espressive

Date Founded

2017

Company Location

United States

Company Website

www.espressive.com/platform/products/agent-co-pilot

Categories and Features

Categories and Features

Popular Alternatives

Popular Alternatives