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BokunBókun, a Tripadvisor company, makes growth effortless. Get live and selling in minutes. Import all your Viator products with one click. For Viator bookings, pay zero Bókun fees - more revenue stays with you. Manage your availability across every sales channel in a single, central system. Double bookings? Never again. Turn your website into a booking engine and tap into 2,600+ OTAs, resellers, and suppliers for instant global reach. Claim your free two-week trial - no credit card needed - at bokun.io. No drama, no wasted time. Just more bookings and fewer headaches.
What is Fondouq?
Fondouq is a cutting-edge hotel management solution tailored for independent hotels, guesthouses, riads, and small hotel groups, functioning entirely in the cloud. It boasts a thorough property management system that includes features like a user-friendly drag-and-drop reservation planner, smooth check-in and check-out experiences, guest folio management, and streamlined housekeeping workflows. The platform's channel manager guarantees that pricing and availability are updated in real-time across over 78 online travel agencies, such as Booking.com, Expedia, and Airbnb. By offering a direct booking engine with no commission fees, Fondouq simplifies the reservation process and ensures secure online payment transactions. Moreover, it includes point-of-sale solutions for restaurants and bars that operate on various platforms, including web, Android, and desktops, with offline capabilities that enable staff to charge orders directly to guests' rooms. The system also provides comprehensive invoicing that accounts for VAT and tourist taxes, performs daily night audits, and features business intelligence dashboards to track metrics like occupancy rates, average daily rates, revenue per available room, and channel distribution. In addition, the platform incorporates team roles and permissions to effectively manage staff access and responsibilities. Remarkably, Fondouq leverages advanced AI technologies, such as identity-document scanning and demand forecasting, to improve overall operational efficiency. The platform is available in English, French, and Arabic, enhancing its adaptability for various hotel operations around the globe. With its intuitive interface and extensive functionalities, Fondouq positions itself as an essential resource for modern hospitality management, catering to the unique needs of diverse hotels and enhancing their service delivery.
What is Cendyn Call Center?
Cendyn delivers robust online solutions tailored for all your call center needs, featuring adaptable workflows and advanced tools for reservation agents, as well as seamless integration with loyalty programs and voice services.
Equipping your agents with comprehensive access to your rates, inventory, and property details enables them to promptly address inquiries about the property, secure the most suitable room or rate plan for guests, and facilitate multi-room and multi-rate bookings within a single reservation.
It is also feasible to achieve deep integration with loyalty or player programs, allowing data from diverse sources to converge into a unified platform that provides reservation agents with a holistic view of your most loyal and high-value clientele.
This strategic approach not only enhances your return on investment but also encourages more direct bookings while streamlining the handling of reservation calls, ultimately leading to reduced operational expenses.
Additionally, Pegasus CRS reporting solutions empower you to monitor crucial metrics such as conversion rates, average talk times, and reasons for denials, ensuring that you can make informed decisions to improve your services.
Media
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Integrations Supported
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Android
Windows
Mac
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
HEBERPLANET
Date Founded
2026
Company Location
Morocco
Company Website
fondouq.com
Company Facts
Organization Name
Cendyn
Date Founded
1996
Company Location
United States
Company Website
go.cendyn.com/cendyn/sourceforge/call-center
Categories and Features
Hotel Management
Not specified
Categories and Features
Call Center
Not specified