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What is FoxMetrics?

FoxMetrics tackles the challenges associated with fragmented systems and products by adeptly capturing, storing, and leveraging data produced by multiple sources, such as web and mobile platforms, to improve the insights gained from customer behavior analysis. By facilitating businesses' ability to gather, enhance, and interpret the activities of their web visitors, FoxMetrics streamlines the reporting of essential metrics, including sessions, users, page views, and custom events. This solution not only boosts return on investment by enabling companies to evaluate the effectiveness of their marketing strategies and campaigns but also drives increases in conversions and sales through various channels. The real issue lies not in the lack of data but rather in the difficulty of quickly deriving meaningful and actionable insights from it. Furthermore, FoxMetrics equips restaurants with the necessary tools to collect and analyze data from a multitude of sources, including their website traffic, ordering platforms, loyalty initiatives, delivery services, and mapping applications, thereby effectively unifying online and offline data collection methods. This all-encompassing strategy empowers businesses to make informed decisions based on a comprehensive understanding of their customer interactions, ultimately leading to improved operational efficiency and enhanced customer satisfaction.

What is Behavioral Signals?

We stand at the forefront of human communication in a transformative era. Powered by advanced AI, we move beyond words to decode the deeper layers of human expression—understanding emotions, analyzing behaviors, and predicting intent. By unlocking the true essence of every interaction, our technology is reshaping industries: enhancing security and defense, reimagining contact centers, and equipping financial institutions with powerful insights. We’re not just improving communication—we’re redefining it. At the core of our innovation lies the Behavioral Signals API, designed to predict low-level and behavioral voice characteristics directly from audio. This award-winning technology has been recognized with six Gold distinctions at the prestigious Interspeech Challenges, setting new benchmarks in human interaction analysis and computational paralinguistics. Grounded in extensive research and validated through global recognition, our solutions deliver unmatched value across multiple sectors—from law enforcement and intelligence to finance, healthcare, and beyond. Applications include: -Customer Service & Contact Centers -Security, Intelligence, and Law Enforcement -Cognitive & Mental Health -Digital Companions & Chatbots -Healthcare -Entertainment We believe your data should work for you—not the other way around. Our intuitive user interface turns complexity into clarity, offering powerful visualizations, analysis tools, tailored dashboards, and user training. Just like our technology, our UI is built to deliver insight, simplicity, and satisfaction.

Media

Media

Integrations Supported

Adobe Marketo Engage
Campaign Monitor
Mailchimp
Salesforce
Shopify

Integrations Supported

Genesys Cloud CX
Uniphore

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

FoxMetrics

Date Founded

2010

Company Location

United States

Company Website

www.foxmetrics.com

Company Facts

Organization Name

Behavioral Signals

Date Founded

2016

Company Location

United States

Company Website

behavioralsignals.com

Categories and Features

Customer Engagement

Analytics
Feedback Collection

Customer Experience

Not specified

Customer Satisfaction

Not specified

Digital Analytics

Not specified

Marketing Automation

Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence

Web Analytics

Not specified

Categories and Features

AI Call Center

Not specified

Call Center

Escalation Management
IVR / Voice Recognition
Predictive Dialer
Real-time Chat
Reporting/Analytics

Call Monitoring

Not specified

Customer Engagement

Analytics
Churn Management
Communication Management
Feedback Collection
Video Content

Customer Satisfaction

Analytics
Call Reporting
Complaint Monitoring

Emotion Recognition

Machine Learning
Speech Emotions
Video Emotions

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