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What is Frank?

Frank functions as a cloud-based service that focuses on customer research, empowering product and growth teams to obtain qualitative insights via AI-driven voice interviews. Users can create structured interview guides, share interview links, and embed an interview widget into their websites or applications, facilitating a smooth research process. During conversations, Frank intelligently generates follow-up questions based on the responses provided by participants, while also transcribing and organizing the discussions into clear summaries, themes, sentiments, and essential highlights related to the original exchanges. Teams utilize this innovative tool for a variety of objectives, such as customer discovery, validating products and concepts, onboarding new clients, assessing features, improving customer experience, and exploring reasons behind churn. Furthermore, the platform supports interviews in more than 30 languages, making it accessible to a wide range of audiences. To further enhance integration capabilities, Frank provides a REST API and a compatible MCP connector, allowing teams to effortlessly access and leverage research data alongside other AI tools they may be using. This all-encompassing framework ensures that teams can optimize their research initiatives and extract actionable insights with greater efficiency, ultimately leading to more informed decision-making and strategic growth.

What is Caast?

Caast presents an innovative digital animation tool specifically crafted to integrate effortlessly with your eCommerce system. Users can interact with a user-friendly interface that allows for viewing casts on both mobile and desktop platforms with a simple click. During live sessions, audience members can directly ask questions, which are then automatically highlighted or moderated for better understanding. They also have the option to watch reruns, making it easy to recall answers to their earlier inquiries. By selecting a particular question, users can jump right to that moment in the broadcast. This highly customizable widget not only improves the overall customer experience by making interactions more engaging and efficient, but it also significantly enhances user satisfaction, fostering a deeper exploration of your products and services. Ultimately, this feature serves as a powerful tool to connect with your audience in a meaningful way.

Media

Media

Integrations Supported

ChatGPT
Claude
Codex CLI
Cursor
Gemini
Microsoft Copilot
Model Context Protocol (MCP)

Integrations Supported

Magento
Mirakl
PrestaShop
Salesforce
Shopify
WooCommerce
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

$59/month
Starter is $59/month billed monthly, or $49/month billed annually. A free plan includes 60 voice minutes per month. Paid plans include a 14-day free trial.
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Webinars
Online Training

Company Facts

Organization Name

Frank

Date Founded

2026

Company Location

United States

Company Website

www.hifrank.ai/

Company Facts

Organization Name

Caast

Company Website

en.caast.tv/

Categories and Features

AI Interviewing

Not specified

User Research

Not specified

Categories and Features

Social Commerce

Not specified

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