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What is Frank?

Frank functions as a cloud-based service that focuses on customer research, empowering product and growth teams to obtain qualitative insights via AI-driven voice interviews. Users can create structured interview guides, share interview links, and embed an interview widget into their websites or applications, facilitating a smooth research process. During conversations, Frank intelligently generates follow-up questions based on the responses provided by participants, while also transcribing and organizing the discussions into clear summaries, themes, sentiments, and essential highlights related to the original exchanges. Teams utilize this innovative tool for a variety of objectives, such as customer discovery, validating products and concepts, onboarding new clients, assessing features, improving customer experience, and exploring reasons behind churn. Furthermore, the platform supports interviews in more than 30 languages, making it accessible to a wide range of audiences. To further enhance integration capabilities, Frank provides a REST API and a compatible MCP connector, allowing teams to effortlessly access and leverage research data alongside other AI tools they may be using. This all-encompassing framework ensures that teams can optimize their research initiatives and extract actionable insights with greater efficiency, ultimately leading to more informed decision-making and strategic growth.

What is CleverX?

Easily connect with verified business professionals to meet your research requirements. Unlock access to hard-to-find experts with verified identities at the individual level using a vast array of over 300 filters that cover different industries, geographic areas, job positions, and company characteristics. Seamlessly create customized screeners to guarantee accurate participant selection, ensuring you find the ideal candidates for your study. Utilize AI-driven technology to generate relevant screeners in just moments, featuring capabilities such as skip logic, automated qualification, varied question formats, drag-and-drop ease, and straightforward customization to optimize your workflow. You can communicate with participants either one-on-one or in groups to set up non-disclosure agreements, share documents, confirm screener answers, or ask questions before and after your research sessions, with messaging services always being free of charge. Perform thorough research without limitations, whether it involves conducting surveys, usability testing, or interviews. Take advantage of strong workflows that support both moderated and unmoderated research methodologies. Compensate participants using hassle-free payment options available in over 200 countries, including bank transfers, Stripe, and PayPal, to ensure a smooth and productive research process. By employing these sophisticated tools, researchers can significantly elevate both the quality and efficiency of their studies while gaining deeper insights into their target markets. This comprehensive approach to participant engagement allows for more accurate data collection and a better understanding of complex research questions.

Media

Media

Integrations Supported

ChatGPT
Codex CLI
Cursor
Gemini
Microsoft Copilot
Model Context Protocol (MCP)

Integrations Supported

Google Calendar
Google Cloud Platform
Google Meet
LinkedIn
Lookback
Loop11
Microsoft Outlook
Microsoft Teams
PayPal
Qualtrics XM Platform
Sprig
Stripe
Typeform
Zoom

API Availability

Has API

API Availability

Pricing Information

$59/month
Starter is $59/month billed monthly, or $49/month billed annually. A free plan includes 60 voice minutes per month. Paid plans include a 14-day free trial.
Free Version

Pricing Information

$12 per document

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Frank

Date Founded

2026

Company Location

United States

Company Website

www.hifrank.ai/

Company Facts

Organization Name

CleverX

Date Founded

2019

Company Location

United States

Company Website

cleverx.com

Categories and Features

AI Interviewing

Not specified

User Research

Not specified

Categories and Features

Market Research

Not specified

User Research

Not specified

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