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Ratings and Reviews 140 Ratings

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What is Fredhopper?

Fredhopper, a Crownpeak Technology solution, is a world-class AI-powered product discovery platform built for leading enterprise retailers and global fashion brands. It merges artificial intelligence with human merchandising expertise, giving brands full control over their storytelling while leveraging automation to scale performance. The platform delivers intelligent search, dynamic recommendations, and advanced merchandising tools that adapt to shopper intent in real time. Retailers benefit from measurable gains, including higher conversions, increased average order value, and significant reductions in manual merchandising workloads. Fredhopper’s Intelligent Merchandising capabilities allow brands to think globally while acting locally, tailoring experiences to regional trends, languages, and cultural nuances. Its AI Search ensures customers find products quickly, reducing missed searches and improving engagement across digital channels. Advanced Recommendations drive cross-sell and upsell opportunities, with algorithm flexibility that supports both built-in and custom models. Seamless integration with Shopify enables enterprise-grade discovery capabilities within modern ecommerce ecosystems. By combining scalable AI with hands-on brand control, Fredhopper empowers retailers to deliver personalized, high-performing shopping journeys that fuel sustainable ecommerce growth.

What is AddSearch?

AddSearch transforms the way organizations connect users with information. More than just a traditional site search, AddSearch now offers AI Answers and AI Conversations, enabling businesses to deliver direct, conversational, and context-aware responses to user queries. These advanced capabilities complement AddSearch’s proven site search and content recommendation solutions, helping organizations create effortless, engaging, and personalized digital experiences. With AddSearch, you can choose between AI-driven answers, conversational interfaces, or lightning-fast search results—all fully customizable for websites, e-commerce platforms, or web applications. Our Crawler and Indexing API ensure your content is always up-to-date, while our expert implementation services save valuable developer time and maximize results. Today, nearly 2,000 customers worldwide—across Media, Telecommunications, Government, Education, E-commerce, and more—trust AddSearch to provide best-in-class search and AI-driven discovery. AddSearch product portfolio includes: - AI Answers – instant, accurate, and direct responses powered by generative AI. - AI Conversations – natural, chat-like interactions for deeper user engagement. - Autocomplete & Smart Ranking – predictive suggestions and optimized result ordering. - Personalized Search – tailored experiences based on behavior and preferences. - Content & Product Recommendations – boost engagement and conversions. - Advanced Analytics – insights into user behavior - Flexible Content Controls – include/exclude content, synonyms, filters, and facets, promote - Enterprise Features – SSO, organizational user management, audit logs, SLA up to 99.999%. - Seamless Implementation – works with any CMS, via crawler or API

Media

Media

Integrations Supported

Comestri
FirstSpirit CMS
eStar

Integrations Supported

Adobe Experience Manager
Contentful
Drupal
Joomla!
Progress Sitefinity
Shopify
Sitecore
TYPO3
Umbraco
Webflow
Wix
WooCommerce
WordPress

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$119.00/month
Pricing scales together with customers' requirements. Custom pricing is available for enterprises.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rezolve Ai

Date Founded

2016

Company Location

United Kingdom

Company Website

www.crownpeak.com/fredhopper/

Company Facts

Organization Name

AddSearch

Date Founded

2013

Company Location

Finland

Company Website

www.addsearch.com

Categories and Features

Categories and Features

Chatbot

Not specified

Conversational AI

Not specified

Customer Experience

Analytics
Text Analysis
Trend Analysis

Data Discovery

Not specified

eCommerce Search

AddSearch offers a rapid, user-friendly, and customizable search and recommendation solution for online retailers. Compatible with any content management system (CMS), it delivers enterprise-level capabilities for managing search outcomes. Here are some of the key enterprise-grade features available with AddSearch: - Autocomplete functionality - Intelligent ranking of search results - Options to include or exclude specific content - Comprehensive search analytics with a one-year data retention policy - Advanced filtering and faceting options - Personalized search experiences - Custom Single Sign-On (SSO) capabilities - Detailed audit logs - A powerful recommendation engine - Automated suggestions for synonyms - Organizational user management features - Compatibility with any CMS - Deployment via a crawler or API - Service Level Agreement (SLA) with up to 99.999% uptime - Quick implementation times Pricing starts at $99 per month for self-implemented search solutions, with complete setup services available in plans from $499 per month. For Shopify users, check out the AddSearch Search & Discovery app!

Not specified

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Personalization

AddSearch offers a tailored search and recommendation platform suitable for any website or online retail business. Compatible with all content management systems (CMS), it delivers enterprise-grade capabilities to optimize search results effectively. With a customer base of nearly 2,000 across sectors such as media, telecommunications, government, education, and eCommerce, AddSearch stands out as a leading search solution. Key enterprise features of AddSearch include: - Personalized search experience - Autocomplete functionality - Intelligent result ranking - Content inclusion/exclusion options - Comprehensive search analytics with a retention period of one year - Filters and facets for refined searches - Custom Single Sign-On (SSO) - Detailed audit logs - Recommendation engine capabilities - Automated suggestions for synonyms - User management for organizations - Compatibility with any CMS - Deployment options via crawler or API - Service Level Agreement (SLA) of up to 99.999% - Quick implementation times Pricing starts at $99 per month for self-implemented search solutions, while plans beginning at $499 per month include personalized search features and comprehensive setup services.

Not specified

Product Recommendation Engines

Enhance your website's growth and user engagement with AddSearch's comprehensive product and content suggestions. By utilizing AddSearch, you can seamlessly integrate both site search and recommendation features, ensuring an enriched experience for your visitors. What does the Recommendations feature offer? - A variety of customizable layouts - Complete control over all components - An advanced rule-based engine - Contextual filtering options - Instantaneous recommendations - Simple integration process - A scalable solution to fit your needs With AddSearch Recommend, you can implement different types of suggestions on product pages or any other sections of your website. Potential use cases include: - Related products (e.g., categorized by brand, style, price, etc.) - Frequently purchased items (derived from real customer data) - Top-selling products - Latest blog posts - Best-rated courses - Most popular travel packages In addition to the recommendation system, you'll also benefit from an AI-driven site search feature, directing traffic to the most relevant pages on your site.

Not specified

Site Search

Not specified

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