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What is Frigade?

Frigade is a next-generation AI-powered product adoption platform designed to revolutionize user onboarding and in-app guidance. It takes a unique approach by using AI agents that learn your product by actively navigating and interacting with it. These agents build a deep understanding of workflows, features, and user journeys without requiring manual setup. Based on this knowledge, Frigade automatically generates onboarding flows, product tours, and contextual guidance. The platform provides real-time assistance by answering user questions directly within the application. It also proactively suggests actions and next steps based on user behavior and goals. Frigade continuously adapts to product updates by automatically detecting changes and updating its guidance accordingly. Key features include Magic Links, live UI highlighting, and in-app action automation to streamline user interactions. The platform supports multilingual environments and integrates with tools like Slack, HubSpot, Zendesk, and Salesforce. It also connects with analytics platforms such as PostHog and Amplitude for deeper insights. For more complex issues, Frigade can seamlessly transition users to human support. The platform meets enterprise-grade compliance standards, including SOC 2 Type II and GDPR. Overall, Frigade delivers an intelligent, automated solution for driving product adoption and improving user engagement.

What is Compass?

Compass is a cutting-edge platform designed to streamline digital adoption and provide user guidance, helping organizations effectively maneuver through complex software systems with the aid of AI-powered assistance, interactive walkthroughs, and a structured repository of knowledge resources. This innovative tool enables businesses to craft comprehensive application walkthroughs that simplify complicated processes, guiding users through tasks effortlessly within digital platforms, thereby encouraging consistent execution and reducing errors. Tailored to meet diverse requirements such as onboarding, training, and operational workflows, these personalized walkthroughs allow users to quickly become proficient in navigating enterprise software without relying on extensive manual instructions. Furthermore, Compass supports the development of centralized knowledge hubs that compile articles, documentation, and user manuals, granting both employees and customers the ability to access essential self-service support at any time. By promoting a more intuitive learning environment, Compass not only boosts user satisfaction but also significantly increases productivity across organizations. Ultimately, the platform stands as a vital resource for businesses striving to optimize their software interactions and empower their teams.

Media

Media

Integrations Supported

React

Integrations Supported

React

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$120 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Frigade

Date Founded

2023

Company Location

United States

Company Website

frigade.com

Company Facts

Organization Name

Compass

Company Location

United States

Company Website

icompass.io

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

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