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Although we appreciate the differences between hostels and hotels, we believe that every establishment has its own unique character. Our management system is thus crafted with flexible features and optional paid upgrades to cater to distinct requirements. It boasts an intuitive interface for staff while also providing essential tools that managers need to operate efficiently. By minimizing repetitive tasks for staff, we grant managers increased oversight and enable all team members to focus more on enhancing guest experiences. We are dedicated to being your allies in achieving success! This dedication guarantees that our assistance remains free of charge, as we continue to engage with you beyond the initial setup and training stages. Our team is here to support your transition to our system and offers thorough training for your staff to ensure they can effectively use essential tools. Furthermore, we are easily reachable via Skype, chat, or email in several languages, including English, Spanish, Portuguese, and Polish. FrontDesk Master simplifies real-time booking management, creating a seamless workflow for all involved. With automatic updates to channels and booking downloads, your attention can shift to what truly matters. Elevate your business with Pricepoint, a powerful mobile app that streamlines revenue management and supports your growth. Our aim is to deliver ongoing support that evolves alongside your needs, ultimately securing your success in the hospitality realm. As we continue to adapt to industry trends, we remain committed to providing innovative solutions that help you thrive.
What is Cloudbeds?
Cloudbeds is a next-generation hospitality management platform that reimagines property operations with intelligence, automation, and scalability. By unifying property management, payments, distribution, marketing, and guest experience under one system, it eliminates fragmented software and manual workflows. Its flagship Signals AI model processes over four billion data points per hour, offering causal intelligence and up to 95% forecasting accuracy for revenue and occupancy trends. From front-desk management to multi-property operations, Cloudbeds enables hoteliers to streamline tasks, cut training time by 88%, and reduce manual processes by up to 80%. With seamless integrations across 350+ partners and APIs, users can connect preferred tools, CRMs, and analytics systems without losing simplicity. The platform supports every hospitality segment—hotels, hostels, vacation rentals, and boutique inns—allowing businesses of all sizes to compete effectively in a data-driven marketplace. Advanced features like channel management, digital marketing automation, and guest communication ensure end-to-end visibility and stronger guest engagement. Cloudbeds also emphasizes education and partnership, offering global support, onboarding services, and professional training through Cloudbeds University. Its robust analytics dashboards and board-ready reports help revenue managers and executives make evidence-based decisions. Altogether, Cloudbeds transforms a traditional PMS into an intelligent growth engine that empowers hoteliers to operate efficiently, innovate confidently, and deliver unforgettable guest experiences.
Integrations Supported
Airbnb
Canary Digital Tipping
Capsule
CartStack
Civitfun
Constant Contact
Dropbox
Dropbox Sign
Goki
Odysys
Integrations Supported
Airbnb
Canary Digital Tipping
Capsule
CartStack
Civitfun
Constant Contact
Dropbox
Dropbox Sign
Goki
Odysys
API Availability
Has API
API Availability
Has API
Pricing Information
$25 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
FrontDesk Master
Company Location
Canada
Company Website
www.frontdeskmaster.com
Company Facts
Organization Name
Cloudbeds
Date Founded
2012
Company Location
United States
Company Website
www.cloudbeds.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hostel Management
Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management
Categories and Features
Channel Management
Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hostel Management
Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking