Cloudbeds Reviews & Ratings

Cloudbeds

1.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 2 Ratings

Total 1 out of 5 stars
ease 1.5 out of 5 stars
features 2 out of 5 stars
design 2 out of 5 stars
support 1 out of 5 stars

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What is FrontDesk Master?

Although we appreciate the differences between hostels and hotels, we believe that every establishment has its own unique character. Our management system is thus crafted with flexible features and optional paid upgrades to cater to distinct requirements. It boasts an intuitive interface for staff while also providing essential tools that managers need to operate efficiently. By minimizing repetitive tasks for staff, we grant managers increased oversight and enable all team members to focus more on enhancing guest experiences. We are dedicated to being your allies in achieving success! This dedication guarantees that our assistance remains free of charge, as we continue to engage with you beyond the initial setup and training stages. Our team is here to support your transition to our system and offers thorough training for your staff to ensure they can effectively use essential tools. Furthermore, we are easily reachable via Skype, chat, or email in several languages, including English, Spanish, Portuguese, and Polish. FrontDesk Master simplifies real-time booking management, creating a seamless workflow for all involved. With automatic updates to channels and booking downloads, your attention can shift to what truly matters. Elevate your business with Pricepoint, a powerful mobile app that streamlines revenue management and supports your growth. Our aim is to deliver ongoing support that evolves alongside your needs, ultimately securing your success in the hospitality realm. As we continue to adapt to industry trends, we remain committed to providing innovative solutions that help you thrive.

What is Cloudbeds?

Cloudbeds is a next-generation hospitality management platform that reimagines property operations with intelligence, automation, and scalability. By unifying property management, payments, distribution, marketing, and guest experience under one system, it eliminates fragmented software and manual workflows. Its flagship Signals AI model processes over four billion data points per hour, offering causal intelligence and up to 95% forecasting accuracy for revenue and occupancy trends. From front-desk management to multi-property operations, Cloudbeds enables hoteliers to streamline tasks, cut training time by 88%, and reduce manual processes by up to 80%. With seamless integrations across 350+ partners and APIs, users can connect preferred tools, CRMs, and analytics systems without losing simplicity. The platform supports every hospitality segment—hotels, hostels, vacation rentals, and boutique inns—allowing businesses of all sizes to compete effectively in a data-driven marketplace. Advanced features like channel management, digital marketing automation, and guest communication ensure end-to-end visibility and stronger guest engagement. Cloudbeds also emphasizes education and partnership, offering global support, onboarding services, and professional training through Cloudbeds University. Its robust analytics dashboards and board-ready reports help revenue managers and executives make evidence-based decisions. Altogether, Cloudbeds transforms a traditional PMS into an intelligent growth engine that empowers hoteliers to operate efficiently, innovate confidently, and deliver unforgettable guest experiences.

Media

Media

Integrations Supported

Integrations Supported

Airbnb
Breezeway
Canary Digital Tipping
Capsule
FLEXIPASS
Gmail
Guestara
Guestmeter
Mya
RentOS
Salesforce
Snapfix
Sugar Sell
TrustYou
UpsellGuru
Whistle Messaging
Workers by Delos
Wufoo
Zapier
net2phone

API Availability

API Availability

Has API

Pricing Information

$25 per month

Pricing Information

Depends on location and property type

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

FrontDesk Master

Company Location

Canada

Company Website

www.frontdeskmaster.com

Company Facts

Organization Name

Cloudbeds

Date Founded

2012

Company Location

United States

Company Website

www.cloudbeds.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Employee Management
Multi-Property
Online Booking
Point of Sale (POS)
Single Property

Hostel Management

Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Categories and Features

Channel Management

Campaign Management
Inventory Control

Hospitality Property Management

Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Housekeeping Management
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Reservations Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Dorms
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Price Optimization
Private Rooms
Reservations Management

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Management

Not specified

Reservations

Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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