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What is Frontdesk Anywhere?

Frontdesk Anywhere is a cutting-edge software solution for managing hotels, resorts, motels, and management companies, specifically catering to independent establishments. This intuitive cloud-based platform includes all necessary tools to boost hotel efficiency and performance. Key features consist of an organized reservation management system, multiple online distribution channels, revenue enhancement instruments, detailed reporting capabilities, and tools for managing online reputation, as well as a robust booking engine and integrated credit card processing. Users are empowered to customize guest profiles, oversee availability calendars, create checklists, communicate with guests, and modify pricing, among various other functionalities. The system's accessibility allows users to operate their Property Management System (PMS) from any location at any time, transforming how front desk tasks, rate adjustments, guest communication, and housekeeping are handled. Furthermore, it generates crucial productivity reports that can greatly enhance daily hotel operations, offering swift insights into aspects like arrivals, departures, guest lists, and overall availability. With Frontdesk Anywhere, the process of managing a hotel is not only streamlined but also user-friendly, proving to be an indispensable resource for contemporary hospitality management. Ultimately, this innovative software equips hotel operators with the tools they need to adapt to the evolving demands of the industry.

What is Customer Alliance?

Established in Berlin in 2009, Customer Alliance has since partnered with numerous chain and independent hotels globally, supported by a dedicated team of over 90 staff members. Their collaboration focuses on enhancing online reputations and boosting revenue for these establishments. One of their standout solutions enables hotels to gather, share, analyze, and report guest reviews from various online platforms. By utilizing this tool, hotels gain valuable insights into their operational performance. Consequently, this understanding helps them to cater more effectively to their guests' needs, ultimately leading to increased financial success. The impact of Customer Alliance's offerings is profound, as they empower hotels to thrive in a competitive market.

Media

Media

Integrations Supported

Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Facebook
LodgIQ
Odysys
OpenKey
TrustYou
UpsellGuru

Integrations Supported

Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Facebook
LodgIQ
Odysys
OpenKey
TrustYou
UpsellGuru

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

79.00€ / month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Frontdesk Anywhere

Date Founded

2009

Company Location

United States

Company Website

www.frontdeskanywhere.com

Company Facts

Organization Name

CA Customer Alliance GmbH

Date Founded

2009

Company Location

Germany

Company Website

www.customer-alliance.com/en

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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