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What is FullSession?

FullSession is an AI-guided session replay and analytics platform designed to help digital teams find friction, prioritize improvements, and measure the impact of their fixes. The platform brings together session replay, heatmaps, funnel and conversion analysis, error monitoring, alerts, feedback widgets, surveys, and integrations so teams can understand the full user experience from one place. Its Lift AI feature analyzes real user sessions and turns them into a prioritized list of opportunities tied to business goals. Instead of forcing teams to debate opinions or dig through disconnected dashboards, FullSession shows which issues are likely to affect conversion, activation, onboarding, checkout, or other key outcomes. Session replay lets teams watch full user journeys and understand the behavior behind drop-offs, failed conversions, and confusing experiences. Funnels and conversion tools help identify which steps are leaking revenue and allow users to click into the sessions behind each metric. Heatmaps reveal clicks, movement, scroll depth, attention hotspots, dead zones, and underperforming calls to action across desktop and mobile experiences. Errors and alerts help engineering and QA teams connect frontend or backend issues to impacted users, console details, network context, and the exact replay needed for faster debugging. Feedback tools capture user comments at the moment of friction and connect those comments to behavioral evidence for clearer prioritization. FullSession also integrates with CRM, support, analytics, experimentation, and workflow tools so teams can attach session context to customer profiles or trigger workflows when key events happen. With privacy-friendly recording, sensitive data masking, element blocking, access controls, and support for GDPR, CCPA, and PCI-conscious workflows, FullSession helps organizations optimize user experiences while maintaining strong data protection.

What is ClickStory?

To gain insights into user behavior, it's essential to view replay sessions and generate heat maps. This method effectively tracks a visitor's path through your site. You can observe their clicks, navigation, and areas of confusion. Additionally, replaying their sessions allows for an exact recreation of their experience. Heatmaps serve as a straightforward tool to evaluate various pages on your website and identify which ones resonate most with users. Have you ever felt inundated by the sheer volume of data available, unsure of its implications? Our platform boasts a user-friendly interface that presents analytics in an easily digestible format. Grasping user behavior is vital for enhancing your website's performance. Moreover, you can monitor user interactions without compromising their privacy, ensuring a respectful approach to data analysis. By utilizing these tools, you can make informed decisions that lead to improved user experiences.

Media

Media

Integrations Supported

Axis LMS
Intercom
Jira
Model Context Protocol (MCP)
Segment
Shopify
Wix
WordPress

Integrations Supported

Axis LMS
Intercom
Jira
Model Context Protocol (MCP)
Segment
Shopify
Wix
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free forever $0 (500 sessions/mo), Growth from $49/mo (10,000 sessions), Professional from $349/mo (100,000 sessions, includes Lift AI), Enterprise custom; 14-day trial and 20% annual discount on paid plans
Free Version
Free Trial Offered?

Pricing Information

$10 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FullSession

Date Founded

2020

Company Location

United States

Company Website

www.fullsession.io

Company Facts

Organization Name

Cloudowl

Date Founded

2003

Company Location

Canada

Company Website

clickstory.app/

Categories and Features

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Categories and Features

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

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