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What is Fullview?

Fullview enables you to deliver customer support that is not only seamless and scalable but also tailored to individual needs, fundamentally transforming the operations of support, success, product teams, and developers alike. As soon as a customer encounters a problem, you can immediately access their entire user journey, review recent sessions, gather information about their device and network, or initiate a live cobrowsing session to assist them directly. With Fullview Replays, you can quickly navigate to errors or particular events, and it comes equipped with privacy features that obscure any sensitive data. Additionally, Fullview Live allows you to initiate cobrowsing sessions in mere seconds, ensuring that users remain within your product while you can interactively highlight elements on their screen, click on items, or even submit forms on their behalf. This integration not only enhances the customer experience but also streamlines the support process for your team.

What is Axence ConnectPro?

Axence ConnectPro is a versatile tool designed to facilitate remote access and technical assistance, making it ideal for organizations that prioritize effective remote work solutions. Its standout features include secure remote access to users' computers and servers for troubleshooting, real-time communication through instant messaging and chat rooms for swift issue resolution, and the ability to monitor software, hardware, and performance metrics from a distance. Additionally, it allows for unlimited simultaneous sessions, enabling connections to multiple workstations at once, and integrates seamlessly with Active Directory and network configurations. The user-friendly interface is accessible for both IT professionals and end users alike, while its remote desktop management capabilities support file transfers, registry edits, process management, and command execution. Ultimately, Axence ConnectPro stands out as an excellent choice for organizations aiming to enhance their IT support infrastructure and improve remote working efficiency. This tool not only simplifies the management of IT resources but also fosters better communication and collaboration among team members.

Media

Media

Integrations Supported

Active Directory
Intercom
Jira
OneShot
Zendesk

Integrations Supported

Active Directory
Intercom
Jira
OneShot
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Pricing Information

0 USD/Yeaer
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fullview

Date Founded

2019

Company Location

Denmark

Company Website

www.fullview.io

Company Facts

Organization Name

Axence

Date Founded

2005

Company Location

Poland

Company Website

axence.net/en

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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