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What is Furniture Retail System?

Swan Retail's Furniture Retail System (FRS) is an all-encompassing, web-based retail management platform specifically designed for businesses operating in the furniture, flooring, bed & mattress, and appliance industries. This system optimizes the entire retail workflow, encompassing processes from order initiation to the creation of purchase orders, inventory management, warehousing oversight, and delivery scheduling. Among its standout features are a mobile application that enables sales activities both in-store and off-site, an order management system that captures critical customer and product details while offering insights into delivery timelines, and real-time inventory tracking that can be enhanced with optional barcode scanning. The platform also boasts customer service tools, including comprehensive contact logs and complete purchase histories, alongside an integrated e-commerce solution that seamlessly merges online and brick-and-mortar store operations through a single database. Additionally, FRS incorporates sophisticated warehousing features, such as the receipt of goods, bay management, inter-location transfers, and return processing. It further aids in delivery planning by showcasing pertinent details like item counts, weights, delivery stops, and cubic measurements, complemented by visual capacity indicators. Moreover, the system includes capabilities for managing multiple orders grouped into containers, thereby ensuring streamlined logistics and enhanced customer satisfaction, and ultimately contributes to the overall efficiency of retail operations.

What is EZ Process Pro?

EZ Process Pro provides a comprehensive cloud-based ERP and commerce solution specifically designed for retail furniture enterprises, granting users the ability to access a wide range of features from any internet-enabled device, thus allowing for efficient remote management of their operations. This innovative platform integrates crucial functionalities such as point of sale, live inventory tracking, automated order processing, and thorough accounting and reporting, which effectively removes the necessity for disparate systems and manual data entry. Additionally, it supports management across various locations, employs barcode scanning to expedite the checkout process and improve inventory accuracy, and offers integrated ecommerce solutions with synchronized catalogs and pricing for both online and brick-and-mortar stores. The system also includes built-in customer relationship management features that enable the monitoring of customer interactions and sales data. Beyond these capabilities, advanced functionalities are available, including the automatic generation of purchase orders, customizable price tags, seamless processing of layaway and financing payments, and extensive analytics on sales performance, making it a flexible option for furniture retailers. By streamlining business operations, EZ Process Pro not only enhances efficiency but also aims to elevate customer satisfaction levels significantly. In essence, this platform represents a modern solution to the challenges faced by the furniture retail industry, ensuring that businesses can thrive in a competitive marketplace.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Swan Retail

Date Founded

2004

Company Location

United Kingdom

Company Website

www.swanretail.co.uk/furniture-retail-system/

Company Facts

Organization Name

EZ Process Pro

Date Founded

2002

Company Location

United States

Company Website

ezprocesspro.com

Categories and Features

Categories and Features

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