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What is Fusion Connect?

A single call can link all aspects of your business operations. Fusion Connect serves as your Managed Services Provider, delivering comprehensive internet solutions for SDWAN, business VoIP (UCaaS), internet connectivity, secure networking, and various other needs. Their Business VoIP service features Internet-based faxing and softphone capabilities, ensuring compatibility with both Windows and Mac systems, as well as a range of other devices to maximize usability. Additionally, Fusion Connect is dedicated to enhancing your business communication and connectivity experience.

What is Datagate Telecom Billing?

Datagate provides a software-as-a-service and telecom billing solution tailored for managed service providers (MSPs) that offer unified communications as a service (UCaaS) VoIP, as well as mobile voice and data solutions. It seamlessly integrates with various widely-used software platforms favored by MSPs, such as ConnectWise Manage and QuickBooks, ensuring a smooth operational flow. In addition to billing, Datagate and its partners are equipped to manage all aspects of telecom tax and compliance requirements effectively. This comprehensive approach allows MSPs to focus more on their core business while leaving the complexities of billing and compliance to experts.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Dynamics 365
NetSuite
NetSuite CRM
Sugar Sell
Zendesk

Integrations Supported

Alternative Payments
Autotask PSA
Avalara
Bandwidth
Brightlink Voice
CereTax
ConnectBooster
ConnectWise PSA
HaloPSA
Kaseya BMS
MYOB
Quoter
Twilio

API Availability

API Availability

Pricing Information

$19.95/month/user
Starting price$19.95/month/user
Free Trial Offered?

Pricing Information

Set up fee plus monthly based on usage

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Fusion Connect

Date Founded

1996

Company Location

United States

Company Website

www.fusionconnect.com

Company Facts

Organization Name

Datagate Innovation

Date Founded

2015

Company Location

United States

Company Website

www.datagate-i.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Managed Hosting

Not specified

SIP Trunk

Caller ID
Multiple DID Options
PSTN Forwarding
e911

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP
Voice & Data Integration

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
File Sharing
Mobile Access
Voice Mail

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Customer Portal
Customizable Invoices
Invoice History
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Recurring/Subscription Billing
Tax Calculator

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Rating
Self Service Portal
VoIP

Business VoIP

Unified Communications

Finance

Not specified

Payment Processing

Online Payments
Recurring Billing

Recurring Billing

Customer Portal
Discount Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Subscription Billing

Telecom Billing

Not specified

Telecom Expense Management

Billing for Data
Billing for Voice
Fixed Line Compatibility
Internal Cost Allocation
Usage Reporting

Telephony

VoIP
Voice & Data Integration

Utility Billing

Billing & Invoicing
Customer Management
Electricity
Metered Billing
Natural Gas
Non-Metered Billing
Online Payment Processing
Rate Management
Water

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