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What is GIATA?
Leveraging years of experience alongside cutting-edge technology allows you to tap into a vast and well-organized data resource, which is essential for initiatives like entering new markets or boosting your online presence. Our tailored services for mapping hotels and room types greatly reduce the risks of booking inaccuracies and complaints that often arise from incorrect hotel data, especially when managing extensive information from multiple suppliers, while also guaranteeing that hotel listings are free from duplicates. By fusing sophisticated technology with a dedicated team of data specialists and content creators, we offer high-quality hotel content available in as many as 25 languages, ensuring that your hotel descriptions are compelling for both offers and landing pages. We address every requirement with the ideal solution in the needed format, whether it involves the swift updating of hotel images or the simultaneous distribution of travel deals to various OTAs and travel agencies. This all-encompassing strategy not only keeps your business competitive but also ensures a strong presence in the fast-paced travel industry, ultimately enhancing your overall market reach.
What is Atennea Incoming?
Atennea Incoming stands out as a premier DMC software specifically designed for incoming travel agencies, built on an ERP framework that includes a wide array of integrated modules. Utilizing the Microsoft Dynamics NAV (Navision) platform, this management software for travel agencies comprehensively addresses vital business functions such as bookings, accommodations, transfers, excursions, tours, and the processing of hotel payments. A dedicated module for hotel reservations manages customer interactions throughout every phase, from initial communication with hotels all the way to billing. Additionally, it streamlines guest check-in and check-out processes through a cohesive interface, offering detailed insights ranging from specific areas to intricate combinations of tour operators. By automating the booking entry process, Atennea Incoming significantly boosts operational efficiency and is compatible with all current Tour Operators' booking systems, ensuring a smooth user experience. This all-encompassing strategy not only enhances operational workflows but also empowers agencies to concentrate on providing outstanding service to their customers, enhancing overall satisfaction. Ultimately, Atennea Incoming positions agencies to thrive in a competitive market by optimizing their service delivery and operational capabilities.
Integrations Supported
Agoda
Amadeus Digital Care Record
Booking.com
Check24-7.in
Ctrip
Expedia
Google Cloud Platform
Hotels.com
KAYAK
Locomote
Integrations Supported
Agoda
Amadeus Digital Care Record
Booking.com
Check24-7.in
Ctrip
Expedia
Google Cloud Platform
Hotels.com
KAYAK
Locomote
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
GIATA
Date Founded
1996
Company Location
Germany
Company Website
www.giata.com
Company Facts
Organization Name
Quonext
Date Founded
2004
Company Location
Spain
Company Website
www.quonext.com/en/tourism/software-management-erp-leisure-industry-travel-agencies-incoming-dmc
Categories and Features
Categories and Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations