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What is GMS Hotel Felix?
Daily operations at the reception rely heavily on essential modules utilized by you and your team for optimal effectiveness. Key features encompass the rapid importation of inquiries from diverse platforms, visually appealing HTML forms for inquiries, and shared text modules that are consistently updated for both the hotel and its surrounding environment, guaranteeing that all computers retrieve the same data. Furthermore, there is an automatic logging of all guest communications along with various other capabilities. The comprehensive version includes a multitude of additional modules at no additional cost, such as a reservation assistant, HTML correspondence tools, an A-Z guest information directory, a GMS mail scanner, and efficient document management systems. Our committed support team is available around the clock throughout the year, ensuring timely responses to facilitate smooth operations for our clients. Presently, guests are required to fill out a registration form upon check-in, providing their personal details, which not only causes inconvenience but also increases the workload for the reception staff. This unnecessary step can result in delays, negatively impacting the overall guest experience, and may prompt the need for a more streamlined check-in process.
What is For-Sight CRM?
For-Sight Guest Engagement stands out as a cutting-edge Marketing and Hotel CRM platform designed to enhance the guest experience by boosting direct bookings, refining data utilization, and streamlining marketing initiatives. This platform collects vital information from your Property Management System (PMS) along with other key hotel systems, including Point of Sale, Reputation Management, and Wifi registration. By persistently integrating this data, it creates an all-encompassing and dependable source of truth for each guest, monitoring their interactions throughout their entire hotel journey. With our easy-to-use and intuitive Query Engine, you have the ability to conduct thorough analyses of your data, as well as save or schedule regular inquiries to optimize your workflow. Moreover, this tool empowers you to effectively segment your data, allowing for personalized omnichannel communications that enhance the guest experience and create upselling opportunities. By focusing on a tailored guest experience, hotels not only cultivate brand loyalty and increase direct bookings but also improve the return on investment for their marketing efforts while decreasing reliance on online travel agencies. In the long run, this approach enables hotels to forge deeper connections with their guests, setting the stage for enduring success and growth in the hospitality industry.
Integrations Supported
Delphi
GuestCentric
GuestRevu
Guesty
Hotellinx Cloud
Oracle Cloud Infrastructure
Premier Software Core
ResDiary
Rezlynx
Shiji Enterprise Platform
Integrations Supported
Delphi
GuestCentric
GuestRevu
Guesty
Hotellinx Cloud
Oracle Cloud Infrastructure
Premier Software Core
ResDiary
Rezlynx
Shiji Enterprise Platform
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
GMS Hutter
Date Founded
2010
Company Location
Austria
Company Website
www.gms.info/hotellerie/gms-hotel-felix/gms-hotel-felix---zusatzmodule-p1568
Company Facts
Organization Name
For-Sight
Company Location
United Kingdom
Company Website
for-sight.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental