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What is GMS Messaging Hub?

The GMS Messaging Hub provides mobile operators with a secure method for routing messages across different types of messaging traffic, ensuring reliable delivery through lawful and transparent channels. Turn your A2P SMS services into a major source of revenue. Ensure consistent transport for your messaging traffic, clearly distinguishing between A2P and P2A categories. Increase your P2A traffic by investigating innovative use cases and guaranteeing methods of delivery that are both clear and transparent. Combine the functionality of an application with the extensive reach of standard SMS messaging. It consolidates A2P traffic from top global services and acts on behalf of mobile network operators to collect all varieties of messages, including one-time passwords (OTPs) and marketing communications. By utilizing these capabilities, operators can significantly enhance their messaging strategies and optimize their revenue generation potential. This not only strengthens their service offerings but also supports the growth of their customer base in an increasingly competitive market.

What is CEQUENS?

A multitude of businesses relies on our cloud communication framework to strengthen their connections with customers. This platform seamlessly combines advanced technologies to provide a holistic solution that is a reliable asset for digital transformation and global outreach. Users can execute a variety of functions such as sending marketing campaigns, push notifications, delivery confirmations, order updates, and conducting data surveys—essentially anything you can dream up. By utilizing rich media chat and chatbots, your teams can be empowered to address every client’s needs anytime and anywhere. Furthermore, you will gain access to a vast array of API documentation, allowing for personalized customization and the development of workflows that align with your specific requirements. In addition, user identities and accounts can be protected from online threats through robust two-factor authentication and streamlined verification methods. All in all, our platform guarantees a fluid communication experience that not only drives engagement but also cultivates growth and success for your business. As a result, embracing our solution can significantly enhance your operational efficiency and customer satisfaction.

Media

Media

Integrations Supported

Facebook Messenger
Instagram
WhatsApp

Integrations Supported

Facebook Messenger
Instagram
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GMS

Date Founded

2006

Company Location

Switzerland

Company Website

www.gms-worldwide.com/mobile-operators/messaging-hub/

Company Facts

Organization Name

CEQUENS

Date Founded

2011

Company Location

India

Company Website

www.cequens.com

Categories and Features

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

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