Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Permit-LV Reviews & Ratings
    10 Ratings
    Company Website
  • gtechna Reviews & Ratings
    19 Ratings
    Company Website
  • Borealis Reviews & Ratings
    8 Ratings
    Company Website
  • CivicPlus Social Media Archiving Reviews & Ratings
    14 Ratings
    Company Website
  • Acuity Scheduling Reviews & Ratings
    6,462 Ratings
    Company Website
  • Appenate Reviews & Ratings
    27 Ratings
    Company Website
  • Simply Voting Reviews & Ratings
    24 Ratings
    Company Website
  • TeamDesk Reviews & Ratings
    92 Ratings
    Company Website
  • Crowdin Reviews & Ratings
    722 Ratings
    Company Website
  • UptimeRobot Reviews & Ratings
    639 Ratings
    Company Website

What is GOGov?

Government Simplified - Designed for citizens, employees, and elected representatives, GOGov serves millions daily across over 200 local government entities. The platform features tools for managing Citizen Requests, sending Citizen Notifications, and facilitating Online Permitting processes. For further details, check out GOGovApps.com. Additionally, GOGov aims to enhance civic engagement and streamline communication between the government and its constituents.

What is CivicPlus 311 CRM System?

The CivicPlus 311 CRM System stands out in ways that other systems do not. It offers an all-in-one solution that encompasses everything necessary for completing and monitoring tasks effectively. Your team will have access to vital resources that enhance their efficiency and productivity through the CivicPlus 311 System. The information gathered can be instrumental in future planning and optimizing budget allocations. By eliminating redundant requests, staff can proactively identify and address issues prior to visiting a site. Additionally, the system includes a customizable mobile app, a Facebook integration, and a dedicated call center feature. Service requests can be efficiently categorized and assigned based on geographical location, streamlining the process. Notably, it can automatically recognize and discard duplicate submissions before they are finalized. Furthermore, the use of tailored questions specific to request categories can expedite response times. Enhanced request types not only boost visibility but also ensure privacy protection. The system also facilitates consistent communication with the public through status updates and follow-up inquiries, fostering transparency and engagement. With these features, CivicPlus 311 CRM System significantly enhances operational effectiveness for municipalities.

Media

Media

Integrations Supported

ArcGIS
CivicPlus Municipal Websites
CivicReady
Facebook

Integrations Supported

ArcGIS
CivicPlus Municipal Websites
CivicReady
Facebook

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GOGov

Company Location

United States

Company Website

www.gogovapps.com

Company Facts

Organization Name

CivicPlus

Date Founded

2001

Company Location

United States

Company Website

www.civicplus.com/citizen-request-management/

Categories and Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

Categories and Features

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Popular Alternatives

Popular Alternatives

CityView Suite Reviews & Ratings

CityView Suite

CityView
PubWorks Reviews & Ratings

PubWorks

Tracker Software
MazikCity Reviews & Ratings

MazikCity

Quisitive
Q Ware CMMS Reviews & Ratings

Q Ware CMMS

C&S Companies, Q Ware Group
Viva Civic Reviews & Ratings

Viva Civic

Viva Civic Software
Brightly SmartGov Reviews & Ratings

Brightly SmartGov

Brightly (formerly Dude Solutions)