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What is GOGov?

Government Simplified - Designed for citizens, employees, and elected representatives, GOGov serves millions daily across over 200 local government entities. The platform features tools for managing Citizen Requests, sending Citizen Notifications, and facilitating Online Permitting processes. For further details, check out GOGovApps.com. Additionally, GOGov aims to enhance civic engagement and streamline communication between the government and its constituents.

What is EQ Outreach?

EQ Outreach is a distinguished platform specializing in digital and global case management solutions. Developed by Toplevel, this secure software operates on a Commercial Off-the-Shelf (COTS) framework. As a certified solution that integrates seamlessly with Microsoft platforms, it delivers robust and reliable digital case management services across the globe. Outreach supports a range of digital services that facilitate "channel shift," aligning with the UK Government's Digital by Default Service Standards and HMG’s Security Policy Framework. The platform significantly improves digital interactions between customers, organizations, citizens, and businesses, viewing all users as collaborative partners rather than just participants. This design empowers all stakeholders to work together effectively, enabling them to achieve their objectives across various organizational boundaries, thereby promoting a fluid workflow. By adopting this innovative approach, Outreach not only enhances user experience but also boosts overall operational efficiency, making it a valuable asset for organizations aiming to streamline their processes. Additionally, its focus on collaboration ensures that every user can contribute to and benefit from the system.

Media

Media

Integrations Supported

ArcGIS

Integrations Supported

Microsoft Dynamics 365
Oracle CRM On Demand
SAP CRM

API Availability

API Availability

Pricing Information

Simple population-based pricing.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

GOGov

Company Location

United States

Company Website

www.gogovapps.com

Company Facts

Organization Name

Equiniti

Date Founded

2007

Company Location

United Kingdom

Company Website

equiniti-toplevel.com/products/eq-outreach/

Categories and Features

Citizen Engagement

Not specified

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Government

Code Enforcement
Compliance Management
Inventory Management
License Issuance
Permit Issuance
Self Service Portal
Work Order Management

Municipal

Animal Licensing
Code Enforcement
Inventory Management
License Issuance
Permit Issuance
Work Order Management

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

Categories and Features

Government

Not specified

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