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What is GPT Spotlight?
GPT Spotlight is a groundbreaking ecommerce application that leverages ChatGPT to enable users to discover products through natural language queries rather than relying on conventional filters or navigation menus. It employs state-of-the-art technologies, including sophisticated embeddings, extensive model training, and retrieval-augmented generation (RAG), to accurately interpret user intents, whether they are explicit or nuanced, and offers personalized product recommendations in real-time. Seamlessly integrated into various online retail platforms, it greets users with the question, "What can I help you find?" and fine-tunes its suggestions based on subsequent interactions, ensuring a fluid shopping journey that aligns with items already present in the cart. Additionally, it analyzes customer search patterns, the frequency of prompts, and emerging request trends to extract valuable insights for merchandising and to optimize product catalog organization. This holistic strategy not only enhances user experience and satisfaction but also fosters a more streamlined and user-friendly online shopping environment, ultimately driving increased engagement and sales. As a result, retailers can better cater to their customers' needs, making shopping more enjoyable and efficient than ever before.
What is Crownpeak Product Discovery?
Crownpeak’s Product Discovery platform elevates the online shopping journey through its use of AI-driven eCommerce search, tailored product suggestions, and effective visual merchandising. The integration of AI not only automates repetitive tasks, thereby minimizing manual labor, but it also boosts both click-through and conversion rates significantly. Features such as personalized recommendations powered by AI and advanced search functions enable retailers to seize opportunities they may have previously overlooked, ultimately improving customer satisfaction and driving revenue growth. Furthermore, the platform facilitates international expansion by optimizing content for different languages and regions, making it an excellent choice for businesses aiming to broaden their global reach. With its innovative solutions, Crownpeak ensures that retailers can adapt to the ever-evolving digital marketplace more efficiently.
Integrations Supported
ChatGPT
Comestri
Crossing Minds
Crownpeak DXP
Crownpeak Universal Consent Platform
eStar
Integrations Supported
ChatGPT
Comestri
Crossing Minds
Crownpeak DXP
Crownpeak Universal Consent Platform
eStar
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Crossing Minds
Date Founded
2017
Company Location
United States
Company Website
www.crossingminds.com/gpt-spotlight
Company Facts
Organization Name
Crownpeak
Date Founded
2001
Company Location
United States
Company Website
www.crownpeak.com/products/product-discovery/
Categories and Features
Categories and Features
eCommerce Personalization
A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights
Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization