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What is GRC Contact?

GRC Contact is a web-based CRM system designed specifically for micro and small to medium-sized businesses. It streamlines business processes by providing an "All in One" platform that includes CRM functions, quotation generation, invoicing, email marketing, and tailored support services. Located in France, GRC Contact focuses on BtoB solutions and utilizes French servers and experts to deliver localized assistance. The company emphasizes strong relationships with its clients, which is reflected in customer feedback praising their "extremely responsive support." Each client is paired with a dedicated advisor to personalize the software according to their unique industry needs and operational demands. Furthermore, by complying with French regulations, GRC Contact ensures the security and confidentiality of client information, with all data stored safely in a Paris-based cloud infrastructure. This dedication to protecting user privacy also involves implementing confidentiality agreements to safeguard personal data. GRC Contact differentiates itself as the most accessible commercial management software for CRM, catering perfectly to small and medium enterprises aiming to optimize their commercial operations. Moreover, its extensive functionalities not only improve business workflows but also significantly enhance user productivity and operational efficiency. Ultimately, GRC Contact represents a reliable choice for businesses looking to thrive in a competitive market.

What is Axialys?

Axialys emerges as a top-tier CCaaS platform that leverages AI technology to transform business communication. By seamlessly integrating dependable cloud telephony with leading CRM systems like Salesforce, Zendesk, and HubSpot, it streamlines workflows while elevating customer engagement. Utilizing the capabilities of Generative AI, Axialys provides cutting-edge automation tools, such as user-friendly IVRs, instant support for agents, and thorough speech analysis. This flexible, global solution is designed to turn every voice interaction into meaningful insights, significantly improving the customer experience. Furthermore, its ongoing updates guarantee that businesses consistently have access to the most effective tools for engaging with their clients in a dynamic environment. This commitment to innovation positions Axialys as a leader in the CCaaS industry.

Media

Media

Integrations Supported

Freshdesk
HubSpot CRM
Microsoft Dynamics 365
Salesforce
Zendesk
easiware

Integrations Supported

Freshdesk
HubSpot CRM
Microsoft Dynamics 365
Salesforce
Zendesk
easiware

API Availability

Has API

API Availability

Has API

Pricing Information

$28.72 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GRC Contact

Company Location

France

Company Website

www.grc-contact.fr/

Company Facts

Organization Name

Axialys

Company Location

France

Company Website

www.axialys.com

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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