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What is Gauge?

Gauge is a versatile open-source framework designed for writing and executing acceptance tests. The ability to compose tests in Markdown simplifies both their maintenance and creation. By promoting the reuse of specifications and emphasizing robust refactoring, it helps minimize redundancy. A test suite characterized by concise code and clear specifications ultimately conserves your time and effort. This framework seamlessly integrates with various programming languages, CI/CD tools, and automation drivers, ensuring versatility in its application. You won’t need to master a new language to harness the power of your test automation tool. Gauge boasts a strong plugin architecture and a comprehensive ecosystem. Additionally, it can be easily tailored to accommodate different IDEs, drivers, and data sources. Instead of wasting valuable time sifting through stack traces, Gauge captures a screenshot during a test failure, providing a visual insight into the issue. Furthermore, you can access reports in multiple formats, including XML, JSON, and HTML, ensuring flexibility in how you review results. Embracing Gauge means enhancing your testing workflow while significantly improving efficiency.

What is CustomerGauge?

CustomerGauge empowers B2B companies to harness customer insights and behaviors, facilitating the alignment of business strategies while enhancing account retention rates. Additionally, it drives revenue growth by enabling effective up-sells and cross-sells. The CustomerGauge Account Experience™ platform enables businesses to track account engagement and gather valuable feedback from important stakeholders. It features the ability to segment real-time data into personalized dashboards and correlate feedback with alterations in NPS scores and overall revenue. With the use of custom and native integrations, users can monitor engagement levels, including the frequency with which key stakeholders respond to surveys, submit support requests, and interact with marketing communications. Furthermore, the CustomerGauge Account Expert™ platform allows users to establish KPI targets, effectively closing the feedback loop, pinpointing accounts that are at a higher risk of churn, and predicting the potential revenue impact resulting from changes in NPS scores. This comprehensive approach ensures that businesses can proactively manage their customer relationships and drive sustainable growth. Don’t miss out—schedule a demo today to see how CustomerGauge can transform your business strategy.

Media

Media

Integrations Supported

C#
Freshdesk
Go
HubSpot CRM
HubSpot Customer Platform
Java
Keap
Ndustrial Contxt
NetSuite
Pipedrive
Python
Ruby
Salesforce
Stackreaction
Storable Newbook
Testinium
Wonderflow
Wufoo
Zapier
Zendesk

Integrations Supported

C#
Freshdesk
Go
HubSpot CRM
HubSpot Customer Platform
Java
Keap
Ndustrial Contxt
NetSuite
Pipedrive
Python
Ruby
Salesforce
Stackreaction
Storable Newbook
Testinium
Wonderflow
Wufoo
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ThoughtWorks

Company Website

www.gauge.org

Company Facts

Organization Name

CustomerGauge

Date Founded

2007

Company Location

Netherlands

Company Website

customergauge.com

Categories and Features

Automated Testing

Hierarchical View
Move & Copy
Parameterized Testing
Requirements-Based Testing
Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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