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What is Generations?

Experience efficient reimbursement processing alongside accurate billing and payroll management through our completely integrated Electronic Visit Verification (EVV) Telephony system. Our platform ensures real-time verification of visits and notifications for missed appointments, thereby ensuring the delivery of high-quality care without interruption. Operating in the cloud, Generations offers a fully mobile service, guaranteeing secure and authorized access to your information whenever necessary. We provide free mobile applications catering to the entire homecare team, including caregivers, case managers, administrators, and clients, to foster seamless communication. Unlimited support is available through LiveChat or phone, free from hidden fees or limitations. You will benefit from personalized guidance from a dedicated onboarding specialist for an effortless setup, while a Generations Success Manager will collaborate with your homecare team to ensure you are maximizing the essential tools our system offers. With our comprehensive solution, you can concentrate on delivering outstanding care as we navigate the complexities of management for you. Our commitment to support and empowerment allows your team to thrive while ensuring clients receive the best possible service.

What is CareLineLive?

CareLineLive enables home care agencies to fully adopt digital transformation, significantly improving their efficiency, productivity, capacity, and compliance, while ensuring caregivers can provide excellent, personalized care. The platform consists of three integrated systems that allow for smooth, real-time communication among all participants in the care process, leading to improved service delivery. It provides caregivers with vital tools and current information, allowing them to perform their tasks more efficiently while prioritizing individualized care. Additionally, the platform encompasses various functionalities such as rostering, client and caregiver management, capacity planning, invoicing, payroll, and real-time call monitoring, all interlinked to facilitate thorough reporting that aligns with regulatory requirements. Moreover, it offers family members and friends of users access to important details, including caregiver notes, medication logs, and visit information, while also establishing a way for emergency services to access necessary information when required. Scheduling visits for clients is straightforward, featuring a user-friendly drag-and-drop interface that enables quick adjustments when needed. This comprehensive methodology not only simplifies operations but also significantly improves the overall experience for caregivers and those receiving care, fostering a supportive environment for all involved. Furthermore, by integrating feedback mechanisms, the platform ensures continuous improvement and responsiveness to the needs of both caregivers and clients.

Media

Media

Integrations Supported

QuickBooks Online

Integrations Supported

QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

$300 per month
Free Trial Offered?
Free Version

Pricing Information

$8.22 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Integrated Database Systems

Company Website

www.idb-sys.com

Company Facts

Organization Name

CareLineLive

Company Location

United Kingdom

Company Website

carelinelive.com

Categories and Features

Home Care

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Categories and Features

Home Care

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

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