CareSmartz360 Reviews

CareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies and domiciliary care providers across the UK and Australia. The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing and the Care Circle portal for friends and family. Subscription includes CQC (Care Quality Commission) and CIW (Care Inspectorate Wales) compliance tool MOA Benchmarking to deliver a solution combining both homecare management and compliance. Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot. CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). CareLineLive is accredited to ISO 27001 (Information Security), ISO 9001 (Quality Management), and Cyber Essentials Plus. In addition to being hosted on secure AWS servers with data stored in the UK (or Australia for customers there) for data sovereignty. Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London and Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from technology-focused investment firm Accel-KKR in June 2025. Sister companies under the same group include compliance specialist MOA and Australian aged care software provider Health Metrics. CareLineLive includes: Electronic Medication Administration Records (eMAR) for medication management Care rostering software with AI-assisted scheduling Carer Companion mobile app for Android & iOS Care Circle Portal for family member access GP Connect integration for NHS patient records Payroll and invoicing automation CQC compliance tools for UK care providers Fully managed handsets with remote wipe MOA Benchmarking's audit tool for CQC/CIW compliance

RouteGenie is NEMT software running medical transportation operations at scale: 600+ fleets, 20,000+ vehicles, 46 states and two countries, approximately 50,000 trips every day. Where operators feel it: schedules rebuild automatically with native multiload, not by hand; broker trips flow in and statuses flow back across 28 live integrations including ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, MAS and Uber Health; Medicaid billing, CMS 1500, claim scrubbing and denial management live in the same system as dispatch. Multi-site operators run every location in one instance with role-based access and a complete audit trail on every trip change. Enterprise administration comes standard: SAML2 SSO, single-tenant deployment with per-customer data isolation, SOC 2 Type 1 attestation, HIPAA-aligned controls and BAAs, open REST API. Pricing is flat per vehicle with unlimited trips and unlimited users — cost tracks fleet size, not trip volume or headcount, so total cost does not climb as volume grows. Enterprise agreements include dedicated implementation, named support and RFP support. No fleet minimum.

AxisCare offers a powerful, enterprise-grade home care management solution designed specifically for non-medical Personal Care and Medicaid agencies. This award-winning platform empowers agencies to efficiently manage day-to-day operations while strategically growing their business across all 50 states and internationally. At the core of AxisCare is an intuitive scheduling system complemented by a versatile GPS Mobile App that enables real-time communication between office staff and field caregivers. The platform includes automatic invoicing, care documentation, hospitalization tracking, medication management, and robust reporting tools that provide actionable business intelligence. AxisCare excels with its specialized Veterans Affairs and Medicaid billing capabilities, offering end-to-end solutions that eliminate administrative burdens. The dedicated VA billing service manages everything from system configuration to claim submission, with safeguards against recoupments and guaranteed direct payments. For Medicaid agencies, AxisCare delivers accelerated reimbursements through EVV compliance, expert claim preparation that minimizes denials, and guidance for maximizing revenue through additional waiver programs. The platform's compliance features ensure agencies meet EVV requirements effortlessly, while geofencing technology verifies caregiver location during clock-in/out. Automated Scheduled Reports deliver critical business metrics without manual intervention, supporting data-driven decision making. AxisCare integrates seamlessly with essential business tools including QuickBooks, background check services, and caregiver training platforms. The payment processing offers next-day funding, improving cash flow management. With comprehensive training and dedicated support included, AxisCare stands as the industry's most user-friendly and complete home care management solution.