
CareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies and domiciliary care providers across the UK and Australia.
The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing and the Care Circle portal for friends and family.
Subscription includes CQC (Care Quality Commission) and CIW (Care Inspectorate Wales) compliance tool MOA Benchmarking to deliver a solution combining both homecare management and compliance.
Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot.
CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). CareLineLive is accredited to ISO 27001 (Information Security), ISO 9001 (Quality Management), and Cyber Essentials Plus. In addition to being hosted on secure AWS servers with data stored in the UK (or Australia for customers there) for data sovereignty.
Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London and Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from technology-focused investment firm Accel-KKR in June 2025. Sister companies under the same group include compliance specialist MOA and Australian aged care software provider Health Metrics.
CareLineLive includes:
Electronic Medication Administration Records (eMAR) for medication management
Care rostering software with AI-assisted scheduling
Carer Companion mobile app for Android & iOS
Care Circle Portal for family member access
GP Connect integration for NHS patient records
Payroll and invoicing automation
CQC compliance tools for UK care providers
Fully managed handsets with remote wipe
MOA Benchmarking's audit tool for CQC/CIW compliance
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Aaniie has created a comprehensive SaaS platform for caregiver workforce management and point-of-care services, integrating innovative technologies to enhance home care across all stages of life, from childcare through to senior support. The platform employs cutting-edge connected technologies and proactive analytics to deliver improved patient outcomes, streamline administrative operations, and boost profitability for care providers. By utilizing advancements such as gamification and automation, Aaniie addresses critical challenges in staffing and retention within home and community-based care, all while enhancing the overall experience for users and clients alike. Furthermore, Aaniie's solutions promote best practices in home care and actively foster greater involvement among caregivers, clients, and their families, which ultimately results in higher satisfaction and better health outcomes for everyone involved. The commitment to innovation positions Aaniie as a leader in transforming the landscape of home care services.
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CareAcademy
CareAcademy simplifies the onboarding process for new caregivers, allowing them to start working more efficiently than ever before. Their intuitive online platform guarantees that caregivers complete the required training courses actively. By providing opportunities for skill enhancement, they enable direct care workers to improve their abilities and increase their earning potential. The organization also aims to attract new individuals to the direct care sector by showcasing practical training and clear pathways for career growth. Moreover, they offer improved career opportunities for those looking to advance their education through an innovative partnership with Southern New Hampshire University. The training program designed by CareAcademy for home health aides merges online learning with hands-on instruction, facilitating the training and certification of new HHAs with just 17 hours of classroom time. In addition to CareAcademy’s 59 hours of online courses, participants gain critical skills that meet federal CMS standards, recognized in many states. This comprehensive approach not only equips caregivers with essential knowledge and abilities but also plays a significant role in meeting the increasing demand for high-quality care within communities. Furthermore, by continually adapting and evolving their programs, CareAcademy ensures that caregivers are well-prepared to face the challenges of a dynamic healthcare environment.
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CareSmartz360
CareSmartz360 stands out as a reliable, comprehensive solution for home care management and electronic visit verification (EVV), suitable for agencies of every size.
With an extensive array of features including point-of-care documentation, scheduling, electronic visit verification, multi-payer billing, customizable forms, tailored reports, caregiver training and retention, and additional tools, CareSmartz360 simplifies operational processes and supports adherence to regulations seamlessly.
Agencies can effortlessly arrange caregiver visits while remaining informed about clock-ins and any delays thanks to real-time alerts sent directly to office staff. Furthermore, the platform enables precise tracking of caregiver locations throughout their shifts, confirming they are present where required.
Caregivers benefit from the ability to create spontaneous schedules while out in the field, enhancing both flexibility and convenience for clients and caretakers alike.
The intuitive design of the software, combined with dedicated portals for caregivers and clients, as well as mobile applications for both office personnel and caregivers, ensures that managing your home care agency is simpler than ever by placing vital information right at your fingertips.
CareSmartz360 is also celebrated for its award-winning customer support and straightforward migration process, which allows agencies to adopt the software without disruption. Additionally, the platform provides integration options with leading industry partners to further expand its capabilities.
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