GeoH Verified Customer Reviews (2026)

CareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies and domiciliary care providers across the UK and Australia. The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing and the Care Circle portal for friends and family. Subscription includes CQC (Care Quality Commission) and CIW (Care Inspectorate Wales) compliance tool MOA Benchmarking to deliver a solution combining both homecare management and compliance. Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot. CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). CareLineLive is accredited to ISO 27001 (Information Security), ISO 9001 (Quality Management), and Cyber Essentials Plus. In addition to being hosted on secure AWS servers with data stored in the UK (or Australia for customers there) for data sovereignty. Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London and Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from technology-focused investment firm Accel-KKR in June 2025. Sister companies under the same group include compliance specialist MOA and Australian aged care software provider Health Metrics. CareLineLive includes: Electronic Medication Administration Records (eMAR) for medication management Care rostering software with AI-assisted scheduling Carer Companion mobile app for Android & iOS Care Circle Portal for family member access GP Connect integration for NHS patient records Payroll and invoicing automation CQC compliance tools for UK care providers Fully managed handsets with remote wipe MOA Benchmarking's audit tool for CQC/CIW compliance

Elation Health stands out as the premier platform for primary care, enabling 32,000 healthcare providers to offer tailored care to more than 16 million patients. By utilizing a clinically-focused electronic health record system, along with integrated billing solutions and AI-driven tools, Elation enhances care processes, ensuring that independent practices can flourish in a competitive landscape. This commitment to innovation not only improves patient outcomes but also streamlines operations for practitioners.

Nestaid is a revolutionary Native Operating System powered by artificial intelligence, tailored for home care agencies and equipped with AI-driven staff members. It is utilized across a range of agencies, including non-medical services, Medicaid HCBS and waiver programs, as well as private-duty care providers, to optimize various operational tasks like scheduling caregivers for client appointments, implementing electronic visit verification (EVV), managing care plans, and keeping detailed records for both clients and caregivers. Additionally, Nestaid streamlines vital administrative functions such as recruitment, billing, payroll preparation, and comprehensive reporting. The platform is enhanced by a collection of AI agents that take on repetitive office roles similar to human employees, including handling incoming calls, filling caregiver shifts when needed, following up on missed clock-ins, vetting job applicants, and crafting care plans that meet regulatory standards. This cutting-edge solution not only boosts operational efficiency but also enables agencies to dedicate more time to delivering exceptional care to their clients, ultimately improving overall service quality. By leveraging AI technology, Nestaid empowers agencies to redefine their approach to home care management.