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What is GenticFlow?

GenticFlow operates as an all-encompassing platform designed for IT support and endpoint management, specifically catering to internal IT departments and managed service providers. This adaptable solution encompasses a wide range of features such as monitoring endpoints, updating operating systems, managing application inventories, overseeing Microsoft 365, providing user support, facilitating ticketing, and offering investigative and technician resources all within a unified workspace. IT teams can effectively manage tasks initiated by user requests, alerts from monitoring systems, or existing tickets, allowing them to evaluate endpoint data and recommended actions prior to implementing approved solutions or leveraging remote control, terminal access, and file transfer functionalities. Technicians are equipped to verify outcomes and log their activities along with results in support documentation. GenticFlow includes an integrated ticketing system and seamlessly connects to compatible PSA and service desk tools, as well as providing resources for identity management, security, cloud services, and networking. Additionally, the platform offers native mobile applications for both iOS and Android, enabling efficient ticket management and endpoint oversight on the go. The service is cloud-based under the Smart option, while the Hero version incorporates workflow automation, API and MCP access, and a self-hosted alternative that is suitable for organizations managing at least 500 endpoints. With its diverse range of functionalities, GenticFlow not only meets the varied requirements of IT teams but also significantly boosts their capacity to operate efficiently and effectively in their environments. By streamlining processes and centralizing management tools, it empowers teams to focus on strategic initiatives rather than getting bogged down in day-to-day operational tasks.

What is Absolute Secure Endpoint?

Protect and manage your data, devices, and applications through an unbreakable connection to every endpoint, whether they are connected to your network or not. With Absolute, you obtain remarkable visibility into your devices and the information they hold. Its self-healing connection guarantees that crucial applications like SCCM, VPN, antivirus, and encryption remain operational, secure, and up-to-date. In addition, sensitive data is protected even when accessed from remote locations. By leveraging a vast array of automated, customized workflows that require no coding skills, you can maintain complete control over every endpoint. Ease the workload on your IT and security teams with pre-configured commands for executing Windows updates, managing device configurations, and resolving issues—from helpdesk requests to security breaches. Distinct from other endpoint security offerings, Absolute is factory-installed by leading PC manufacturers. It is embedded in the BIOS of more than 500 million devices, which means it’s likely already on your equipment, and all that is necessary is to activate it. Upon activation, you unleash a formidable solution for thorough endpoint management and security. This capability allows organizations to enhance their cybersecurity posture significantly while streamlining operations.

Media

Media

Integrations Supported

Autotask PSA
Bitdefender GravityZone
Freshdesk
Freshservice
Google Workspace
HaloPSA
Jira Service Management
Microsoft Entra ID
Model Context Protocol (MCP)
Okta
SentinelOne Singularity
ServiceNow
TOPdesk
Zendesk

Integrations Supported

Axonius
BuilderX
Eway
Lucidum
ThreatAware

API Availability

Has API

API Availability

Pricing Information

$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

GenticFlow Ltd.

Date Founded

2025

Company Location

Ireland

Company Website

www.genticflow.com

Company Facts

Organization Name

Absolute Software

Date Founded

1993

Company Location

Canada

Company Website

www.absolute.com

Categories and Features

Endpoint Management

Not specified

RMM

Not specified

Categories and Features

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