What is KACE by Quest?

KACE serves as an all-in-one endpoint management solution that provides centralized control over IT systems throughout the organization. It is designed to streamline the entire process from the initial setup to continuous upkeep, effectively addressing all endpoint security and deployment requirements. By utilizing a unified inventory database, KACE enables businesses to swiftly deploy, oversee, and manage their devices, which significantly enhances device security through immediate hardware and software identification, patch management, compliance tracking, and real-time monitoring of mobile endpoints. Furthermore, KACE simplifies the complexities of maintaining device security and compliance, allowing organizations to focus on their core activities without worrying about endpoint vulnerabilities.

Pricing

Price Starts At:
As low as $3/mo/device
Price Overview:
Please contact Quest sales for additional pricing details and options.
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, KACE by Quest provides an API

Screenshots and Video

Configure, manage, support, and secure every device easily.

Configure, manage, support, and secure every device easily.

Company Facts

Company Name:
Quest Software
Date Founded:
2001
Company Location:
United States
Company Website:
www.quest.com/kace/
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
French
German
Japanese
Portuguese
Spanish

KACE by Quest Categories and Features

System Monitoring Software

Alerts / Notifications
Device Monitoring
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

Reporting Software

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Report Export
Scheduled / Automated Reports

Patch Management Software

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Mobile Device Management (MDM) Software

Automatic Device Recognition
Deployment Management
Inventory Management
Maintenance Utilities
Remote Update / Installation
Software Management

License Management Software

Automatic SKU Recognition
Central LM Server
Copy Protection
History Tracking
Node Management
Portable License
Sarbanes-Oxley Compliance
Trial License

IoT Software

Data Collection
Data Management

ITSM Software

Asset Tracking
Change Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Self Service Portal

IT Service Software

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

IT Security Software

Event Tracking
Two-Factor Authentication
Vulnerability Scanning

IT Management Software

Capacity Monitoring
Compliance Management
Hardware Inventory
IT Budgeting
License Management
Patch Management
Software Inventory

IT Asset Management Software

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Endpoint Protection Software

Activity Log
Application Security
Device Management
Whitelisting / Blacklisting

Disk Imaging Software

Bare-Metal Restore
Compression
Disk Cloning
Encryption
Image Deployment
Web Access / Restoration

Change Management Software

Approval Workflow
Audit Trail
Change Planning
Prioritization
Release Management
Task Management
Training Management

KACE by Quest Customer Reviews

Write a Review
  • Reviewer Name: Glen S.
    Position: IT Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set 4 out of 5 stars
    Layout 4 out of 5 stars
    Ease Of Use 4 out of 5 stars
    Cost 4 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 9 out of 10

    All in One Solution

    5 out of 5 stars Date: Jul 09 2021
    Summary

    KACE SMA is an all-in-one solution that allows a small team to manage endpoints easily (in our case, around 200)
    We use the software to deploy programs, Windows and application patching, manage contracts and run the IT Help Desk. Having this comprehensive solution means we don't have to flick between programs and run different systems. Everything is in the one spot.

    When I changed jobs a few years ago, I implemented KACE as one of my first tasks and it has become an invaluable piece of technology.

    Positive

    Great Support.
    Easy to setup and get running.
    Once it is working there is nothing to worry about.
    Always new features coming.
    Great all in one solution.
    Excellent reporting.

    Negative

    Steep learning curve - it really pays to understand the software.
    Does lack some nice features, but always being upgraded.
    Can be a little confusing.

    Read More...
  • Reviewer Name: Fabio M.
    Position: CTO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set 5 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 10 out of 10

    Excellent Management Solution

    5 out of 5 stars Date: Apr 06 2021
    Summary

    In general, best option for the endpoint management solution. best cost benefit.
    Very fast implementation.

    Positive

    Easy to use.
    Everything I need in a few clicks.
    Interface clear.
    All modules are included, no hidden costs.

    Negative

    Some resources missing, like chatbot, hint in fields on form and more colors themes.

    Read More...
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