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What is GenticFlow?

GenticFlow operates as an all-encompassing platform designed for IT support and endpoint management, specifically catering to internal IT departments and managed service providers. This adaptable solution encompasses a wide range of features such as monitoring endpoints, updating operating systems, managing application inventories, overseeing Microsoft 365, providing user support, facilitating ticketing, and offering investigative and technician resources all within a unified workspace. IT teams can effectively manage tasks initiated by user requests, alerts from monitoring systems, or existing tickets, allowing them to evaluate endpoint data and recommended actions prior to implementing approved solutions or leveraging remote control, terminal access, and file transfer functionalities. Technicians are equipped to verify outcomes and log their activities along with results in support documentation. GenticFlow includes an integrated ticketing system and seamlessly connects to compatible PSA and service desk tools, as well as providing resources for identity management, security, cloud services, and networking. Additionally, the platform offers native mobile applications for both iOS and Android, enabling efficient ticket management and endpoint oversight on the go. The service is cloud-based under the Smart option, while the Hero version incorporates workflow automation, API and MCP access, and a self-hosted alternative that is suitable for organizations managing at least 500 endpoints. With its diverse range of functionalities, GenticFlow not only meets the varied requirements of IT teams but also significantly boosts their capacity to operate efficiently and effectively in their environments. By streamlining processes and centralizing management tools, it empowers teams to focus on strategic initiatives rather than getting bogged down in day-to-day operational tasks.

What is Action1?

Action1 transforms patch management by allowing organizations to swiftly identify and address vulnerabilities, achieving an impressive 99% success rate in patch deployment. Enhance your third-party patching processes, including bespoke software, through Action1’s proprietary Software Repository, expertly managed by security professionals, while also overseeing OS updates in a fully integrated system that ensures functional consistency. Real-time vulnerability detection enables immediate remediation by applying patches, eliminating outdated software, or consolidating documentation for vulnerabilities that are unpatchable through compensating controls. Improve network efficiency when deploying substantial software packages, up to 32Gb, simultaneously, and accelerate patch delivery with Action1’s innovative P2P Distribution technology. Recognized as the most user-friendly patch management solution available, Action1 can be set up within five minutes, allowing for immediate automation of patching through its straightforward interface. With its cloud-native architecture, Action1 is designed to scale infinitely and seamlessly supports both on-site and remote employee systems, servers, and cloud applications without the need for a VPN. As a pioneering patch management provider, Action1 has also become the first vendor to achieve SOC 2 and ISO certifications, further solidifying its commitment to security and reliability in patch management.

Media

Media

Integrations Supported

Zendesk
Autotask PSA
Freshdesk
Google Workspace
HaloPSA
Microsoft Entra ID
Model Context Protocol (MCP)
SentinelOne Singularity
ServiceNow
TOPdesk

Integrations Supported

Zendesk
Sysinfo PDF Recovery Tool
Amazon Web Services (AWS)
Bitdefender Antivirus Plus
Groundskeeper
Josys
Microsoft Teams
Rapid7 Command Platform
Slack
ThreatAware
Zapier

API Availability

Has API

API Availability

Pricing Information

$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Trial Offered?

Pricing Information

$0 USD/per device/per month
Pricing is available upon request
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Linux

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

GenticFlow Ltd.

Date Founded

2025

Company Location

Ireland

Company Website

www.genticflow.com

Company Facts

Organization Name

Action1

Date Founded

2018

Company Location

United States

Company Website

www.action1.com

Categories and Features

Endpoint Management

Not specified

RMM

Not specified

Categories and Features

Endpoint Management

Introducing Action1 Endpoint Management Software, a cloud-based platform tailored for the secure and effective management of remote workforces. Action1 simplifies essential tasks such as patching, deployment, monitoring, and remote access, allowing users to operate without the need for extensive training. Its contemporary and lightweight architecture eliminates unnecessary features, providing a variety of pre-configured applications, scripts, reports, and alerts to ease IT processes. Endorsed by organizations across the globe, Action1 holds SOC 2 Type II and ISO 27001:2022 certifications, guaranteeing top-tier security measures. Equip your team with a user-friendly solution that enhances your organization’s agility and safeguards operations.

Not specified

Endpoint Protection

Not specified

IT Management

Patch Management
Remote Access

Patch Management

Discover the convenience of Action1 Enterprise Patch Management Software, where we provide a comprehensive solution for patching across various operating systems and third-party applications. Our platform delivers real-time insights into the status of missing patches and compliance levels. You can easily tailor your application patching using a user-friendly Software Repository, and there's no requirement for a VPN, even for devices located off-site. With our bandwidth-efficient peer-to-peer software distribution, Action1 facilitates smooth and effective patch management throughout your organization. Ensure your systems remain secure and current with a solution crafted for contemporary IT landscapes.

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Remote Desktop

Multi Monitor Support
User Management

RMM

Deployment Management
For MSPs
IT Asset Management
Network Monitoring
Patch Management
Real-time Alerts

Vulnerability Management

Protect your organization using Action1’s Vulnerability Management and Remediation Software, which integrates real-time vulnerability detection with automatic remediation features. Start with a complimentary vulnerability assessment covering unlimited endpoints, and effortlessly patch operating system and application vulnerabilities without the need for a VPN. Streamline your risk management with automated compensating controls while ensuring adherence to industry regulations. With SOC 2 Type II, ISO 27001:2022, and GDPR certifications, Action1 provides a secure and reliable shield for your IT infrastructure. Stay one step ahead of potential threats with this comprehensive solution tailored for proactive vulnerability management.

Patch Management

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