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What is Genuyn?
Engage your visitors in a compelling way that mirrors the allure of a captivating film, by incorporating a chatbot and a Messenger web widget on your hotel’s website to foster interaction with potential guests. By recognizing who visits your site, you can create a seamless line of communication that persists even after they leave the page, turning inquiries into bookings and freeing up your staff while simultaneously increasing Direct Bookings. As soon as a guest books a room, gather insights about them, regardless of how they made the reservation, and assess their preferences and interests to build a relationship before their stay; for instance, you might send a wine tour offer to an enthusiast or complimentary gallery tickets to an art lover. Connect with your guests in real-time through popular social messaging platforms like Facebook Messenger, WhatsApp, and SMS, allowing you to promptly address their questions, resolve issues, and enhance their experience with personalized touches. It’s noteworthy that 13% of chat interactions lead to Direct Bookings, underscoring the power of tailored communication, and by fostering this relationship, you can encourage repeat visits and cultivate lasting loyalty among your guests. Ultimately, these strategies not only elevate guest satisfaction but also contribute significantly to the overall reputation and success of your hotel.
What is EasyWay?
This platform serves as a remarkable tool for increasing your revenue potential. By simply drawing in two visitors each day, you can realize a worthwhile return on your investment with this service. Choosing EasyWay stands out as the best choice I’ve ever made for my enterprise. It consistently goes above and beyond my expectations, greatly boosting our revenue, enhancing staff efficiency, and increasing guest satisfaction. EasyWay has proven its worth in our ongoing pursuit of providing a seamless experience for our patrons and delivering authentic hospitality. With a customizable web chat feature, you can engage with website visitors and enhance direct bookings effectively. Additionally, our analytics offer crucial insights into your operations and guest interactions, paving the way for continuous enhancement. This all-encompassing strategy not only yields positive outcomes but also cultivates a stronger bond with your customers. Embracing such an innovative approach can truly transform your business dynamics.
Integrations Supported
AbodeBooking
Booking.com
Clock PMS+
GuestCentrix
Hapi
Little Hotelier
Mews
Misterbooking PMS
Oracle Hospitality Reporting and Analytics
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
€1.5 per room
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
On-Site Training
Training Options
Not specified
Company Facts
Organization Name
Genuyn
Date Founded
2017
Company Location
United Kingdom
Company Website
genuyn.com
Company Facts
Organization Name
EasyWay
Date Founded
2017
Company Location
Israel
Company Website
www.easyway.ai/
Categories and Features
Guest Messaging
Not specified
Categories and Features
Guest Messaging
Not specified