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What is GetFeedback?

Gain a deep understanding of your clientele. Customer experience management designed for Salesforce empowers you to effectively prioritize your customers. By merging feedback data with Salesforce insights, you can develop a holistic view of the customer journey. When feedback is integrated within Salesforce, it stays current and easily accessible. This allows for quick reactions to critical feedback and supports proactive changes within your organization that can create significant improvements. Transform your customer experience in just a matter of days instead of taking months. Whether you are just starting with Salesforce or have extensive experience, GetFeedback streamlines the initiation of a CX strategy that aligns with your goals. Over 10,000 leading brands worldwide rely on this solution for managing their customer experiences. By making decisions based on real-time data, you can cultivate stronger customer relationships and propel your business forward. Ultimately, leveraging this approach can lead to increased customer loyalty and sustained growth.

What is Convertlyio?

Convertlyio utilizes advanced artificial intelligence to streamline the creation of quiz funnels aimed at lead generation. This innovative platform is designed to draw in highly motivated leads who are ready to buy your offerings. It enables the crafting of quiz funnels that not only collect leads but also deliver tailored outcomes and specific product or service recommendations, effectively serving as a continuous sales advisor for your enterprise. Engaging and distinctive messaging directs users toward intended results, facilitating the development of comprehensive contact profiles while boosting your marketing initiatives. Additionally, you have the flexibility to customize the look of your quizzes by modifying colors, fonts, and images, ensuring they resonate with your brand's visual identity. Essentially, this is like giving your quiz a custom-tailored outfit that perfectly complements your brand's style, enhancing both its attractiveness and functionality. This forward-thinking methodology in lead generation not only enriches the user experience but also significantly empowers companies to refine their marketing strategies and achieve better results. By integrating such personalized elements, businesses can create a stronger connection with their audience, further driving engagement and conversion.

Media

Media

Integrations Supported

5X
Campaign Monitor
Echoes
Kapiche
KonnectzIT
QEval
Salesforce
Salesforce Education Cloud

Integrations Supported

5X
Campaign Monitor
Echoes
Kapiche
KonnectzIT
QEval
Salesforce
Salesforce Education Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SurveyMonkey

Date Founded

1999

Company Location

United States

Company Website

www.getfeedback.com

Company Facts

Organization Name

Convertlyio

Company Website

convertlyio.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Lead Generation

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

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