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What is Getgud.io?

Getgud.io is a cutting-edge platform designed to transform gameplay data into focused marketing strategies, boost player engagement, analyze in-game actions, optimize matchmaking systems, and encourage fair competition, all through a unified solution. By seamlessly integrating your game server with their system without requiring any changes on the client side, you gain complete insight into your game and its player base. The intuitive dashboard allows you to bring together all the important elements, enabling you to query data related to players, matches, and user interactions while gaining access to valuable analytics. Moreover, you can create actions and webhooks tailored to specific player groups, and even replay matches to closely monitor player conduct. Getgud employs intelligent assessments of in-game behavior, pinpointing players with toxic tendencies, including griefers like campers and spawn killers, as well as cheaters utilizing aim-bots and wall-hacks. You have the power to set your own thresholds for these behaviors and decide on the actions to be taken, which may include the possibility of automatic bans. This comprehensive strategy not only aims to improve player conduct but also fosters a more enjoyable gaming environment for everyone involved, thereby enhancing the overall gaming experience.

What is Cevro?

Cevro is a leading AI-driven customer support platform tailored for the fast-paced iGaming industry, providing intelligent automation that delivers personalized, VIP-level player support 24/7. The platform’s AI understands the nuances of gaming terminology, player behavior, and complex queries, enabling instant responses to 95% of player questions while seamlessly escalating more complicated issues to human agents. Supporting over 100 languages, Cevro ensures global reach and localized experiences for diverse player bases. Its compliance-ready framework incorporates responsible gaming protocols and regulatory monitoring, reducing risk for operators. The solution integrates easily with existing gaming ecosystems through flexible APIs and connectors for popular platforms such as Playtech, NetEnt, and IGT. Cevro automates support ticket volume by 80%, driving down costs and improving operational efficiency. Marketing automation capabilities further personalize player engagement with AI-driven campaigns. Leading operators have achieved rapid payback within six months and report an average 300% return on investment in the first year. The platform’s easy setup and configurable workflows empower teams to scale support effortlessly without increasing headcount. With trusted support from major iGaming brands worldwide, Cevro revolutionizes customer service by blending advanced AI with industry-specific expertise.

Media

Media

No images available

Integrations Supported

Amazon Web Services (AWS)
C
C#
C++
CRYENGINE
Python
Unity
Unreal Engine

Integrations Supported

Amazon Web Services (AWS)
C
C#
C++
CRYENGINE
Python
Unity
Unreal Engine

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Getgud.io

Date Founded

2023

Company Location

United States

Company Website

www.getgud.io

Company Facts

Organization Name

Cevro

Date Founded

2025

Company Location

United Arab Emirates

Company Website

cevro.ai

Categories and Features

Game Development

2D
3D
Analytics
Animation
Asset Management
Drag & Drop
IT Asset Management
Network Management
Physics
Player Management
Prototyping
Virtual Reality
eCommerce

Categories and Features

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