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What is Gifttag?

Boost customer loyalty with our innovative application. Gifttag combines a CRM system with an online gift marketplace, making it easier to nurture relationships with your important clients. With Gifttag, you can engage your best customers in a fun and memorable way. Our expert team specializes in developing customized web and mobile applications designed to align with your business goals. Simply provide us with a short description of your requirements, and we'll respond with the most appropriate services and product solutions to help you achieve your objectives. We are excited about the prospect of working together to enhance your strategies for customer engagement and satisfaction. Your success is our priority, and we can't wait to support you on this journey.

What is CHI Express?

Equip your team with vital tools to boost customer satisfaction levels significantly. Develop a comprehensive list of questions, implement surveys, and collect feedback through SMS or email, making use of NPS dashboards to effectively capture customer satisfaction metrics from both your website and mobile applications. By analyzing real-time CSAT and NPS data, you can refine the overall customer experience to meet evolving needs. Additionally, streamline everyday tasks such as sending reminders and payment notifications, while promoting digital communication to engage and strengthen relationships with customers, vendors, and employees alike. Design your online surveys in mere minutes, ensuring they are accessible on any device for maximum reach. Monitor survey results in graphical representations and in real-time, allowing for swift adjustments as needed. Tailor your survey questions, set schedules for distribution, and gather feedback through multiple channels, including SMS, email, and mobile apps, while continuously reviewing CSAT and NPS metrics on interactive dashboards. CHI® Express equips you with essential tools to track and assess customer experience, CSAT, and NPS metrics as they change over time. By transforming your concepts into survey questions based on the type of data you require and selecting the appropriate question formats, you can enhance engagement and gain crucial insights into customer preferences and behaviors. This proactive approach not only fosters a deeper understanding of your customer base but also enables your team to respond effectively to their needs.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$30 per month

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Gifttag Singapore

Company Website

www.jankosoft.com/service/gifttag/

Company Facts

Organization Name

Logica Infotech Services

Date Founded

2010

Company Location

India

Company Website

www.chiexpress.net

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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