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What is Gigs?

All the essentials to launch your phone and data services are conveniently available on a single platform designed for ease of use. Experience wholesale connectivity alongside simplified processes for checkout, payments, tax management, and compliance, allowing you to prioritize growing your business rather than getting bogged down in technical details. Begin providing eSIMs and SIM cards that enable talk, text, and data services through leading global networks. By utilizing various components of Gigs’ comprehensive product suite, you can craft and introduce your unique mobile service, thus establishing a consistent income stream. Create a tailored checkout experience and an all-encompassing plan management site without needing any coding skills, making it remarkably accessible for all users. You’ll find managing recurring billing, processing refunds, and tracking taxes and payouts straightforward, eliminating the complications often associated with integrating third-party payment solutions. With instant sales capabilities and 24/7 customer service options, you can drastically reduce support costs by up to 95%. Handle support inquiries effortlessly with just one click. You’ll gain access to every detail related to subscriptions, metrics, payments, SIMs, and devices through a single, cohesive interface, ensuring that your dashboard remains integrated regardless of the method you choose for implementation. This efficient system not only optimizes operations but also significantly boosts customer satisfaction, leading to a more prosperous business model.

What is Comarch CRM for Telecoms?

Comarch CRM for Telecoms is an intuitive software solution specifically designed to empower customer service representatives in building distinctive and tailored relationships with their clients. This robust platform simplifies tasks for its users, ensuring that data is neatly organized for swift access. With this system, you can deliver customized products, enhance service quality, and swiftly address customer orders and inquiries. The ability to maintain a comprehensive, real-time, 360-degree view of customers allows for seamless interactions. Serving as a vital element of Comarch BSS, Comarch CRM streamlines essential processes in sales, marketing, and customer support. It is also pre-integrated with other Comarch BSS/OSS offerings, providing a cohesive experience. Featuring an easy-to-navigate graphical user interface, the system offers sophisticated tools that facilitate daily sales activities and back-office functions, adhering to the "one desk-full service" philosophy, ensuring that representatives can serve customers more effectively and efficiently. Additionally, this software not only improves operational efficiency but also enhances customer satisfaction by providing quick and tailored responses.

Media

Media

Integrations Supported

Alumio

Integrations Supported

Alumio

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Gigs

Date Founded

2020

Company Location

United States

Company Website

gigs.com

Company Facts

Organization Name

Comarch

Date Founded

1993

Company Location

Poland

Company Website

www.comarch.com/telecommunications/bss-solutions/crm-for-telecoms/

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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