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What is Glassbox?

The Glassbox digital analytics platform offers advanced digital tools that empower businesses to enhance user experiences and foster growth effectively. In today's competitive landscape, it's crucial for organizations to guarantee that their mobile applications and websites function optimally while delivering exceptional user experiences. Furthermore, leveraging data produced by their operations is essential for analyzing each user session and tailoring customer journeys to boost engagement levels. Engineers rely on performance analytics to assess system reliability and performance metrics. Meanwhile, product managers seek insights into strategies that can elevate engagement and conversion rates. Additionally, customer service representatives need to identify the underlying causes of issues to efficiently resolve user problems and enhance overall satisfaction. This comprehensive approach ensures that all aspects of user interaction are continuously refined and improved.

What is Countly?

Countly serves as a powerful product analytics platform that empowers businesses to monitor and analyze product performance, user interactions, and behaviors across various platforms, including mobile, desktop, and web applications. With a strong emphasis on privacy by design, it enables organizations to enhance their offerings and create more tailored customer experiences while achieving essential business objectives. Users can seamlessly track, evaluate, and implement actions all within the Countly ecosystem, making it a comprehensive solution for innovation and growth. This integrated approach helps teams to make data-driven decisions that foster continuous improvement.

Media

Media

Integrations Supported

New Relic

Integrations Supported

Elestio
Okta

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Customizable, with free Community Edition (free forever) and free Enterprise Edition trial (free for 1 Month).
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Glassbox

Date Founded

2010

Company Location

Israel

Company Website

www.glassbox.com/solutions/

Company Facts

Organization Name

Countly

Date Founded

2013

Company Location

United Kingdom

Company Website

count.ly/

Categories and Features

Categories and Features

Digital Analytics

Not specified

Mobile App Analytics

A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Revenue Tracking
Uninstall Tracking

Mobility

Compliance Management
Data Collection

Product Analytics

Not specified

Web Analytics

Campaign Management
Conversion Tracking
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

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