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What is Global Business Commerce?

E-Commerce Made Easy - Our powerful tools make it simple to create an optimized E-Commerce experience, enabling you to easily list, sell, and manage products on various platforms, thus enhancing your online business efficiency. During their time managing retail and eCommerce operations, the founders of Global Business Commerce discovered that the systems designed to ease their workload often failed to meet their expectations. They encountered a myriad of problems, with issues such as unreliable integrations and accounting errors resulting in substantial overpayments on sales tax, not to mention the inconsistencies found in numerous reports; the frustrations seemed never-ending. This platform was born from a desire to bring to life an extensive list of features that we had hoped to see in systems like ShipStation, SellerCloud, ChannelAdvisor, ADP, Quickbooks, and others, which sadly never came to fruition. Ultimately, our goal is to create a comprehensive solution that not only fills these gaps but also significantly boosts the overall efficiency and effectiveness of eCommerce operations, paving the way for smoother transactions and better management practices. This innovative approach is designed to support businesses in navigating the complexities of online sales more seamlessly than ever before.

What is Cerb?

Cerb acts as an all-encompassing platform for your team's contact center data. It allows you to create records to keep track of essential elements like survey responses, form entries, customer satisfaction scores, orders, suppliers, assets, products, deals, client feedback, courses, students, licenses, and a wealth of other information. You can improve your data tracking by incorporating fields for numbers, decimals, dates, checkboxes, currency, file uploads, geographical coordinates, lists, multiple-choice selections, picklists, record links, URLs, or open-ended text fields. Moreover, if you find that existing options do not meet your needs, you have the ability to design your own unique field types. This creates a dynamic web of interconnected data that can be accessed through powerful search queries. For example, if you're looking for a list of email exchanges with customer support that were resolved in the past year, started on a weekday but took place outside of standard working hours, involved healthcare clients in Europe with a workforce exceeding 100 employees, did not have an active service-level agreement, included at least one female executive, required over a week for a response, and excluded any PDF files larger than 1MB, Cerb can easily cater to that specific request. Such extensive features empower you to meticulously oversee every aspect of your data management, ensuring nothing is missed. In this way, Cerb not only streamlines your processes but also enhances your team's overall efficiency.

Media

Media

Integrations Supported

Integrations Supported

Slaask
Wufoo
Zapier

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$30 per seat per month

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Global Business Commerce

Date Founded

2019

Company Location

United States

Company Website

gbcommerce.com

Company Facts

Organization Name

Webgroup Media

Company Location

United States

Company Website

cerb.ai/

Categories and Features

eCommerce

Not specified

Categories and Features

Collaboration

Calendar Management
Chat / Messaging
Contact Management
Document Management
Real Time Editing
Task Management
Video Conferencing

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