What is Cerb?
Cerb acts as an all-encompassing platform for your team's contact center data. It allows you to create records to keep track of essential elements like survey responses, form entries, customer satisfaction scores, orders, suppliers, assets, products, deals, client feedback, courses, students, licenses, and a wealth of other information. You can improve your data tracking by incorporating fields for numbers, decimals, dates, checkboxes, currency, file uploads, geographical coordinates, lists, multiple-choice selections, picklists, record links, URLs, or open-ended text fields. Moreover, if you find that existing options do not meet your needs, you have the ability to design your own unique field types. This creates a dynamic web of interconnected data that can be accessed through powerful search queries. For example, if you're looking for a list of email exchanges with customer support that were resolved in the past year, started on a weekday but took place outside of standard working hours, involved healthcare clients in Europe with a workforce exceeding 100 employees, did not have an active service-level agreement, included at least one female executive, required over a week for a response, and excluded any PDF files larger than 1MB, Cerb can easily cater to that specific request. Such extensive features empower you to meticulously oversee every aspect of your data management, ensuring nothing is missed. In this way, Cerb not only streamlines your processes but also enhances your team's overall efficiency.
Pricing
Price Starts At:
$30 per seat per month
Integrations
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Screenshots and Video
Company Facts
Company Name:
Webgroup Media
Company Location:
United States
Company Website:
cerb.ai/
Product Details
Deployment
SaaS
Windows
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
Cerb Categories and Features
Collaboration Software
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing