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What is Glynk?
Glynk serves as a specialized customer support platform tailored for SaaS businesses aiming to integrate knowledge base articles and community responses seamlessly. We have successfully established an online community from the ground up, reaching an impressive milestone of 2,000,000 members. Throughout this journey, we have gained invaluable insights and learned numerous lessons. Creating a vibrant community required us to tackle complex UX challenges, enhance engagement, and improve retention rates. The outcome is a top-tier community platform that truly delivers results. Unlike other solutions, we do not simply present a laundry list of features for sale; instead, we provide a range of effective experiences designed to captivate your audience and cultivate the community you envision. We will accompany you during the crucial phases of your launch and onboarding process to ensure that your members feel welcomed and supported. If building a community is central to your strategy, Glynk is the perfect tool for your needs. Additionally, our focus on user experience means that your members will enjoy a seamless interaction with the platform, fostering a sense of belonging and loyalty.
What is Buzz?
Create educational videos and articles effortlessly using an intuitive editor that streamlines the sharing process for tutorials, videos, and code snippets. You have the ability to customize the look and feel by modifying colors, buttons, and background images to fit your brand's aesthetics. Buzz serves as a white-label solution, enabling users without technical know-how to achieve seamless branding and personalization. It cultivates an authentic community where members actively encourage one another, displaying their real identities. Additionally, the platform includes a rich knowledge base and outreach tools that facilitate invitations to colleagues, guest authors, and community members to participate. As a hosted software service, Buzz removes the complexities associated with plugins, installations, updates, and maintenance, as we take care of all updates, maintenance, and hosting for your website. The interface mimics a social network, featuring consistent content cards and a newsfeed that allows learners to quickly digest information through concise tutorials without the burden of excessive navigation. Content management, author oversight, and member administration are streamlined by a user-friendly dashboard that requires minimal data entry, ensuring a seamless user experience. Designed with mobile devices in mind from the beginning, pages load in under a second, secured with HTTPS, and supported by CDN services and optimized image uploads. To further enhance your educational offerings, Buzz also includes analytics tools that empower you to monitor engagement and refine your content quality. This comprehensive approach not only makes content creation straightforward but also helps in building a vibrant learning community that thrives on collaboration and shared knowledge.
Integrations Supported
HubSpot Customer Platform
HubSpot CRM
MAESTRO SIS
Zendesk
Zoho CRM
Integrations Supported
HubSpot Customer Platform
HubSpot CRM
MAESTRO SIS
Zendesk
Zoho CRM
API Availability
Has API
API Availability
Has API
Pricing Information
$499
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Glynk
Date Founded
2015
Company Location
United States
Company Website
glynk.com
Company Facts
Organization Name
Buzz Software
Date Founded
2017
Company Location
United States
Company Website
getbuzz.io/discover
Categories and Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Categories and Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label