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What is Glynk?

Glynk serves as a specialized customer support platform tailored for SaaS businesses aiming to integrate knowledge base articles and community responses seamlessly. We have successfully established an online community from the ground up, reaching an impressive milestone of 2,000,000 members. Throughout this journey, we have gained invaluable insights and learned numerous lessons. Creating a vibrant community required us to tackle complex UX challenges, enhance engagement, and improve retention rates. The outcome is a top-tier community platform that truly delivers results. Unlike other solutions, we do not simply present a laundry list of features for sale; instead, we provide a range of effective experiences designed to captivate your audience and cultivate the community you envision. We will accompany you during the crucial phases of your launch and onboarding process to ensure that your members feel welcomed and supported. If building a community is central to your strategy, Glynk is the perfect tool for your needs. Additionally, our focus on user experience means that your members will enjoy a seamless interaction with the platform, fostering a sense of belonging and loyalty.

What is Community 360?

Community 360 serves as a comprehensive platform for community engagement, empowering Community Managers to effectively oversee their data, cultivate community relationships, and nurture a thriving environment. Our system is designed for both B2B and government applications, featuring a secure, single-tenancy white-label solution that can be tailored to specific needs. It stands out as the ideal choice for large-scale sports organizations, bringing together your entire fanbase on a single platform. With functionalities such as live chat, season ticket management, and merchandise sales, it offers a safe and curated space for your supporters. Additionally, you can organize events, provide assistance, and collect donations all in one centralized location. This platform is not only perfect for various organizations but also an excellent tool for community consultation. It facilitates positive interactions while automatically filtering out negativity, sarcasm, and profanity, ultimately fostering a dynamic and engaged community. As a result, users can focus more on building connections rather than managing conflicts.

Media

Media

No images available

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Zendesk
Zoho CRM

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$499
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Glynk

Date Founded

2015

Company Location

United States

Company Website

glynk.com

Company Facts

Organization Name

Community 360

Date Founded

2024

Company Location

Australia

Company Website

www.community360.au

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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