Ratings and Reviews 11 Ratings

Total
ease
features
design
support

Ratings and Reviews 2 Ratings

Total
ease
features
design
support

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What is GoToMyPC?

GoToMyPC Remote Desktop Software enhances your efficiency by providing seamless remote access, which benefits both individuals and organizations regardless of their location or requirements. This feature allows you to bypass daily traffic and conserve time and energy by enabling you to work from home during peak hours. There's no need to experience separation anxiety, as your computer is merely a few taps away, allowing you to log in from any other computer or mobile device. You can effortlessly access the necessary files, applications, and networks to fulfill your tasks and return home in time for dinner. The software is engineered for speed, security, and user-friendliness, offering login capabilities from any computer, iPad, iPhone, or Android device to connect with your host machine. Instantly, you can reach your files, applications, and network, mimicking the experience of working at your desk. With full keyboard access, screen zoom, mouse control, and more, productivity remains high no matter where you are. GoToMyPC mobile apps support connections over 3G, 4G, and Wi-Fi networks, ensuring that you can stay connected and effective in any situation. Whether you’re in a café or traveling, the flexibility of remote access keeps your work-life balance intact.

What is BeyondTrust Remote Support?

For large organizations seeking a reliable method to securely access and manage devices or systems on a global scale, a unified approach using a single, secure remote support tool is essential. BeyondTrust Remote Support, formerly recognized as Bomgar, allows you to provide assistance across a variety of operating systems, including Windows, Mac, Linux, iOS, Android, as well as network devices and peripherals, all from a single interface. With its expansive support for numerous devices, a diversity of platforms, an increased user base, and various geographical locations, your team can quickly deliver effective remote assistance to both end-users and customers, no matter their network status. This streamlined approach allows you to concentrate on solving issues rather than worrying about connection setups, ultimately boosting your overall productivity. By enhancing the quality of your service, you can significantly improve customer satisfaction through reliable and seamless remote support tailored to individual needs. Moreover, ensuring that your enterprise-level support is both scalable and efficient allows your business to function seamlessly, whether addressing a Linux server issue located thousands of miles away or troubleshooting a nearby iPhone, which in turn fosters greater operational efficiency and contributes to the overall success of your organization.

Media

Media

Integrations Supported

HaloPSA
OpenVoice
Splunk Cloud Platform
Vivantio

Integrations Supported

HaloPSA
OpenVoice
Splunk Cloud Platform
Vivantio

API Availability

Has API

API Availability

Has API

Pricing Information

$35 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GoTo

Date Founded

2003

Company Location

United States

Company Website

gotomypc.com

Company Facts

Organization Name

BeyondTrust

Date Founded

1985

Company Location

United States

Company Website

www.beyondtrust.com/remote-support

Categories and Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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