Top BeyondTrust Remote Support Alternatives

NinjaOne streamlines the most challenging aspects of IT management, serving over 20,000 IT teams with enhanced capabilities. By delivering in-depth insights into endpoints, strong security protocols, and a unified control system, NinjaOne increases operational efficiency, protects sensitive information, and reduces IT costs. This all-encompassing platform provides a diverse set of tools for managing and securing endpoints, such as patch management, mobile device supervision, software deployment, remote assistance, backup solutions, and additional features, all made possible through its wide-ranging IT and security integrations. With its ability to adapt to various IT environments and needs, NinjaOne stands out as a vital resource for modern IT teams.

ScreenMeet provides a comprehensive range of secure, web-based tools for remote assistance and screen sharing, aimed at improving customer service and IT support. Its features include remote desktop access, live audio and video support, co-browsing, and asynchronous screen recording, enabling agents to provide seamless assistance to both customers and employees. Additionally, it seamlessly integrates with leading ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, ensuring a cohesive support experience. Tailored for large enterprises, ScreenMeet prioritizes security, scalability, and flexibility, making it an excellent choice for businesses looking to enhance support efficiency and boost customer satisfaction. By leveraging these tools, organizations can create a more connected and responsive service environment.

Zoho Assist serves as a comprehensive remote access solution, enabling users to connect to and manage devices from a distance. In just a few minutes, you can oversee your international assets through a web-based support session. Operating entirely in the cloud, Zoho Assist allows you to establish remote access without needing to be physically present, giving you the ability to monitor computers, laptops, phones, and servers from virtually any location. Moreover, it is compatible with all major firewalls and effortlessly navigates proxy servers. With industry-standard SSL and 256-bit AES data encryption, Zoho Assist ensures robust protection against phishing and other cyber threats. This makes it an ideal choice for both individuals and businesses seeking reliable technical support. By choosing Zoho Assist, you gain peace of mind knowing your data is safeguarded while you manage your remote resources effectively.

ISL Light is an intuitive remote desktop application designed for users who prioritize security. With its exceptional value and performance, it serves as a robust tool for IT professionals and support teams to address issues from a distance through options like remote assistance, unattended access, or mobile screen sharing. The software is compatible across various platforms and features 256-bit encryption for secure sessions, along with all essential remote access functionalities. Additional capabilities include session recording, chat, video calling, multi-monitor support, file transfers, and comprehensive reporting. Users enjoy the flexibility of selecting between cloud-based or on-premise solutions. Notably, the ISL Online license imposes no restrictions on the number of clients, workstations, or users that can be supported, making it a versatile choice for diverse industries. This software is particularly trusted in sectors such as banking, healthcare, government, and insurance, where security and reliability are paramount. Its versatility and feature-rich design make ISL Light a valuable asset for any organization looking to enhance their remote support capabilities.

LogMeIn Resolve is an award-winning unified endpoint management (UEM) and IT support solution designed to help IT departments and managed service providers (MSPs) deliver efficient, secure, and scalable IT operations. The platform unifies remote monitoring and management, unattended remote access, ticketing, automation, mobile device management, and IT asset management into a single, user-friendly interface. IT teams can proactively manage devices with patch management, antivirus, alerting, and remote execution, helping to prevent downtime and improve overall performance. Unattended remote access enables seamless support across Windows, Mac, and Android devices even when end users are offline, streamlining routine updates and issue resolution. Asset management tools provide comprehensive tracking of hardware, software, and license compliance, allowing for better lifecycle management. Built-in AI features, including the GoPilot assistant, generate helpdesk ticket summaries, automate script creation, and deliver actionable insights that increase team efficiency. The platform offers robust integration with popular ITSM tools such as ServiceNow, Zendesk, and Microsoft Teams to fit within existing workflows. LogMeIn Resolve emphasizes zero-trust security architecture, ensuring data protection while scaling operations. Customer case studies demonstrate significant reductions in IT spend, helpdesk call times, and antivirus management overhead. Overall, LogMeIn Resolve empowers IT teams and MSPs to optimize IT management, improve service delivery, and meet the evolving demands of modern technology environments.

ConnectWise Control, previously known as ConnectWise ScreenConnect, serves as an effective remote-support tool tailored for Managed Service Providers, Value Added Resellers, internal IT departments, and managed security firms. This platform is designed to be a swift, dependable, secure, and user-friendly solution that enables businesses to quickly address customer concerns from virtually any location. It encompasses features for remote support, virtual meetings, remote access, and extensive customization options, while also offering seamless integration with popular business applications. Enhancing remote support capabilities significantly minimizes customer downtime, empowering technicians to deliver exceptional service through reliable, direct connections for accessing both desktops and mobile devices whenever necessary. This solution provides versatile and secure remote desktop and mobile support across various industries, ensuring adaptability to diverse needs. If you're uncertain about which version best suits your requirements, we are here to assist you in making the right choice. Plus, you can explore the platform risk-free with a 14-day trial that requires no credit card information.

Unlock the full potential of your remote support capabilities with N-able Take Control. Developed by N-able, this fully cloud-based remote access software offers instantaneous two-way communication, enabling connections in a mere five seconds along with productive remote sessions. It also boasts robust support features, including command line access and the Windows event viewer, to streamline troubleshooting. Utilizing peer-to-peer technology, N-able Take Control provides prompt and on-demand assistance across a diverse range of devices, from Windows PCs and Macs to iOS and Android smartphones. Whether you need quick resolutions or continuous support, this software guarantees that professional help is only a click away, ultimately boosting productivity and enhancing user experience. With N-able Take Control, you can ensure that your team stays connected and efficient, no matter where they are located.

LogMeIn Rescue is a powerful and secure enterprise remote support platform designed to empower IT teams and service providers to deliver exceptional technical assistance at scale. Supporting more than one billion remote sessions worldwide, Rescue provides technicians with fast, reliable, one-click access to user devices across Windows, macOS, Linux, Chrome OS, iOS, and Android platforms, regardless of location or network. The software offers robust security features including permission-based access controls, PIN code validation, IP restrictions, single sign-on (SSO), Active Directory synchronization, and 256-bit AES encryption to safeguard sensitive information throughout support sessions. Rescue’s centralized command center simplifies IT administration by enabling custom security configurations, unlimited user group creation, session recordings, and real-time team performance monitoring. Enterprises benefit from extensive brand customization options that allow personalized user interfaces, chat tools, and multiple connection methods to enhance the customer experience. The platform integrates with various enterprise applications and provides advanced in-session tools to quickly diagnose and resolve issues, including support for inactive devices. A Forrester study confirms Rescue’s strong return on investment, with payback periods under six months due to faster ticket resolutions and improved operational efficiency. User testimonials highlight Rescue’s reliability, flexibility, and security, especially for complex IT environments and multi-platform support. Rescue is ideal for organizations facing increasing security threats, limited IT resources, and the need to scale support efficiently. Overall, LogMeIn Rescue combines enterprise-grade security, scalability, and customization to meet the evolving needs of modern IT support teams.

Dameware Remote Everywhere (DRE) from SolarWinds® is an effective remote support tool that enables IT specialists to efficiently connect to any device or system in order to address issues. With its strong visibility features and communication options, it facilitates prompt problem resolution while enhancing user satisfaction. DRE is equipped with a robust set of tools, comprehensive reporting, and session monitoring capabilities, all offered at a significantly lower price compared to high-end premium alternatives. This makes it an attractive option for organizations looking to improve their IT support efficiency without breaking the bank.

Join countless IT experts and managed service providers who rely on N-able™ Ncentral® for remote monitoring and management of intricate networks and devices. Here are the standout features: * Monitor a wide array of devices, including those running on Windows, Linux, and macOS. * Achieve comprehensive visibility throughout your network and cloud services without needing additional monitoring tools. * Create automated patch management policies to guarantee that all devices remain current with updates. * Streamline your workflow using drag-and-drop scripting in the automation manager, eliminating the necessity of coding. * Access remote support for various platforms and devices via the integrated Take Control feature. * Manage tickets and billing effortlessly with the N-able MSP manager. * Protect your data through built-in backup, endpoint detection and response (EDR), and antivirus (AV) solutions. * Enjoy flexible deployment options with both on-premises and hosted cloud solutions tailored to meet your business requirements. * Experience a robust tool that enhances efficiency and security for your IT operations.

TSplus Remote Access serves as an excellent substitute for Citrix or Microsoft RDS, providing efficient solutions for remote access, desktop connections, and web application delivery. Key features of TSplus Remote Access include: - Remote desktop accessibility - Application delivery capabilities - Secure connections available from any device or browser - A customizable web portal - No requirement for Terminal Service CALs This solution is both dependable and scalable, enabling users to web-enable any Windows applications. With TSplus's built-in HTML5 support, users can effortlessly access Windows desktops and applications via any browser on a variety of devices, including PCs, Macs, smartphones, and tablets. TSplus Remote Access also offers an array of connection clients and configurations, allowing for the establishment of a secure remote environment tailored to specific needs, which can adapt and expand alongside your business. You can explore TSplus products by taking advantage of a complimentary 15-day trial!

Remote IT management software enables the remote control of computers running Windows, Mac OS X, and Linux operating systems. This capability facilitates efficient support for large numbers of users while remaining at your workstation. Dameware offers a comprehensive solution that combines remote desktop access with the ability to administer Windows tasks, all managed through a unified central interface. This integration streamlines operations and enhances productivity for IT professionals.

VNC® Connect is a remote desktop application that enables users to share screens and access any computer globally, providing real-time viewing and control as though you were physically present at the device. This tool is particularly useful for remote assistance and collaboration, allowing seamless interaction across distances.

TeamViewer is a widely recognized software that enables remote access and support, allowing users to connect to and control computers or devices from virtually any location around the world. Its primary applications include troubleshooting technical problems, offering IT services, and delivering customer assistance. The platform facilitates secure file sharing, real-time collaboration, and remote desktop access across various operating systems like Windows, MacOS, Linux, iOS, and Android. Equipped with robust security measures, such as end-to-end encryption and two-factor authentication, TeamViewer ensures that remote connections are both safe and dependable. This software is utilized by individuals, IT experts, and large organizations alike, enhancing productivity, enabling effective remote support, and streamlining device management processes. Furthermore, its versatility makes it a go-to solution for many businesses seeking to improve their operational efficiency.

Aweray Remote is a reliable and swift solution that grants users free access to their computers from any location. This remote desktop application empowers individuals to control, troubleshoot, and manage their systems using a smartphone, tablet, or another computer, making it particularly suitable for mobile gaming. With its intuitive interface, it operates much like a screen mirroring tool, allowing for effortless screen sharing between devices. The software enhances communication by enabling the exchange of messages and images, allowing users to interact with their remote computers as though they were right there. Aweray Remote significantly boosts online collaboration by facilitating teamwork and providing support to clients, colleagues, friends, and family from virtually anywhere. Organizing efficient video conferences and collaborating on projects remotely becomes a straightforward task, which reduces the need for expensive in-person visits and conserves precious time. In addition to remote support capabilities for both computers and phones, users can enjoy playing PC games regardless of their location. Whether for personal enjoyment or professional purposes, Aweray Remote stands out as an essential tool for anyone in need of flexible device access, thereby enhancing productivity and connectivity in today’s digital age. This versatility makes it a must-have for users who value convenience and efficiency.

Establish secure connections to any platform, device, or network seamlessly. In various industries, the majority of network data breaches stem from poorly secured remote access points. Impero Connect's robust security features are meticulously designed to not only meet but also surpass compliance and security requirements, with options for customization tailored to your business's unique demands. Having multiple remote access points can be expensive and can elevate your network's risk profile. Impero Connect streamlines access, facilitating the management of devices and end users both within your network and over the Internet. With multi-factor authentication and adaptable security credentials, you gain one comprehensive tool for accessing both internal and external resources. Furthermore, our extensive platform support ensures that you can enjoy quick and versatile access through a unified interface, enhancing your operational efficiency.

WiseMo software provides the capability to remotely access, manage, and support various devices, including PCs, servers, Macs, tablets, and smartphones. With our software, users can observe the screens of remote devices and manipulate their keyboards from virtually anywhere, utilizing any device like a PC, tablet, or smartphone. Integrated features such as remote support, management, and access are part of the WiseMo Guest software, which ensures secure control over your devices. You have the flexibility to connect with a range of devices, including unattended ones, allowing for efficient monitoring and management of systems like Windows Servers and information terminals. Furthermore, WiseMo enables seamless collaboration and assistance, making it an invaluable tool for IT professionals and businesses alike.

Support from a distance, virtual meetings, and demonstration tools that incorporate website integration, screen sharing, and audio capabilities, along with desktop recording features. It includes a browser-based HTML5 viewer that eliminates the need for downloads and offers rapid Windows RDP support. Additionally, this solution enables users to access and control computers without any oversight. The convenience of managing systems remotely enhances productivity and collaboration.

Iperius Remote offers versatile remote desktop software designed for support, access, and online meetings across multiple platforms, including Mac, Windows, Android, and iOS. This software guarantees quick and secure connections that cater to both IT professionals and individual users alike, allowing seamless connections between different devices and computers with remarkable stability. With Iperius Remote, users can effortlessly connect over the internet, enabling a comprehensive remote desktop experience. The remote control feature allows for rapid and straightforward access to any computer, enabling users to work as if they were physically present, complete with file transfers and chat functionalities. Furthermore, the software supports unattended access by allowing users to set it up as a service, maintaining a list of customer computers for easy assistance whenever needed. Iperius Remote prioritizes security, employing end-to-end encryption to adhere to HIPAA and GDPR standards, ensuring that user data remains protected at all times. Moreover, it boasts advanced video transmission technology that can achieve frame rates of up to 60 FPS, ensuring smooth and efficient communication during remote sessions. This combination of features makes Iperius Remote a powerful tool for anyone requiring reliable remote access solutions.

Remote Utilities offers a flexible solution for remote desktop access, catering to the needs of both businesses and individuals alike. It allows users to interact with a distant computer as if they were directly in front of it, providing seamless control and visibility. For organizations, Remote Utilities acts as a central hub for managing IT systems effectively. It compiles all computers into a single accessible list, enhancing monitoring and oversight, which is crucial for efficient inventory handling. This software removes the necessity for physical presence at remote devices, enabling secure connections to workplace computers from any location, including home or while traveling, thus ensuring immediate access to essential files, databases, and applications. Helpdesk professionals will appreciate the utility of the firewall bypass feature, which facilitates connections to remote devices without requiring installation or administrative rights, even when facing firewalls and NAT configurations. Additionally, users can personalize the Agent with their own branding prior to client deployment, which helps support specialists provide assistance tailored to various levels of client computer literacy and network setups, ultimately enhancing the overall support experience. This customization fosters a sense of professionalism and trust between the service provider and the clients they assist.

RustDesk provides a robust open-source remote control platform that facilitates self-hosting and prioritizes security, all while requiring minimal initial setup. This versatile software works seamlessly across various operating systems, including Windows, macOS, Linux, iOS, Android, and web browsers. By supporting a range of codecs like VP8, VP9, AV1, H264, and H265, it enables efficient video streaming capabilities. Users can effortlessly establish a self-hosted infrastructure, giving them control over their data and privacy. The application employs a peer-to-peer connection that is fortified with end-to-end encryption using NaCl, ensuring the confidentiality of user information. Windows users benefit from the ease of operation, as administrative privileges or installations are unnecessary; permissions can be adjusted locally or remotely as required. We strive to keep the user experience as intuitive as possible, with a commitment to ongoing simplification. The project enjoys robust backing from a proactive community of early adopters, contributors, and supporters. To maximize the benefits of RustDesk, it is recommended to set up your own server, with the necessary ports for self-hosting varying based on your unique environment and application use. Moreover, a clear understanding of these requirements can significantly improve your overall experience while utilizing RustDesk, making it an even more efficient tool for remote management.

IT departments frequently face difficulties in securely handling a variety of remote connections across different platforms. Remote Desktop Manager (RDM) effectively tackles this issue by delivering a unified platform that combines remote session management with the storage of passwords and credentials. With support for protocols such as RDP, SSH, and VNC, RDM streamlines access to essential systems while upholding rigorous security measures. Incorporating features like role-based access control, password vaulting, and comprehensive session auditing, RDM guarantees that only authorized personnel can access sensitive systems. This functionality not only alleviates the challenges associated with managing remote connections but also bolsters security by reducing the likelihood of unauthorized access. Suitable for organizations of all sizes, Remote Desktop Manager serves as a powerful solution for simplifying and securing remote access, thereby enhancing overall operational efficiency. Furthermore, its intuitive interface makes it easier for teams to adapt and comply with security protocols.

You can remotely access a computer from virtually anywhere on the planet, whether you're in a different part of your office or across continents. AnyDesk offers secure and dependable remote desktop connections tailored for both IT experts and individuals who are constantly on the move. It supports a wide range of operating systems and devices, including Windows, macOS, iOS, Android, Linux, FreeBSD, and Raspberry Pi. This platform facilitates seamless collaboration and communication, making it easy to hold online meetings, give presentations, or work on the same document from various locations worldwide. File transfers between computers are straightforward; you can either copy and paste or utilize the dedicated transfer tab. Notably, installation and administrative access are not prerequisites; simply download the compact 3MB file to get started. If you're traveling and require unattended access, you can set up the AnyDesk user interface and create a password for security. Additionally, you have the option to personalize the AnyDesk interface, ensuring your customers receive a cohesive brand experience. This level of accessibility and customization makes AnyDesk a valuable tool for modern remote work.

A reliable, swift, and secure solution for remote access enables users to connect efficiently to devices and servers, facilitating quicker problem resolution. This technology enhances productivity by allowing immediate intervention from virtually anywhere.

Easily and safely connect to your users' devices to retrieve files, manage applications, and resolve issues from virtually anywhere. Streamline your users' daily IT support needs remotely with outstanding effectiveness. Gain instant remote access to save on time, resources, and expenses. Provide fast and reliable assistance to your users from afar. Built into the Business Hub platform, it utilizes the same Avast agent, negating the requirement for additional software installations. Use the Business Hub to quickly connect to both Windows and Mac systems as long as there is internet connectivity. Help your users resolve their issues in real-time with a variety of tools available through an intuitive viewer interface. Keep track of audit logs to see which administrator connected to each device, monitor session durations, and review notes from each session. Remotely access any Windows or Mac device to install software, troubleshoot issues, switch users, and much more. You can also send log files and receive software updates to facilitate quicker troubleshooting and effectively resolve problems. This seamless connection not only boosts productivity but also enhances user satisfaction and fosters a more efficient workflow. In an ever-evolving digital landscape, maintaining such connectivity is essential for modern IT management.

Remote Access Plus serves as a comprehensive remote service solution designed for enterprise environments, enabling IT help desk staff and system administrators to effectively troubleshoot remote computers from a unified platform. With features such as Advanced Remote Control, Remote Shutdown, and Remote File Transfer, this tool enhances the remote support experience significantly, cutting down problem resolution time from days to mere minutes. By utilizing Remote Access Plus, IT professionals can resolve issues more efficiently, thereby improving overall operational productivity. Furthermore, the robust capabilities offered by this solution ensure that system administrators are well-equipped to handle various challenges encountered in remote support scenarios.

Boost your helpdesk productivity and enhance ticket resolution success with Goverlan Reach, a client management tool specifically designed for medium to large enterprises. This software discreetly functions in the background, empowering users to provide remote IT assistance, carry out administrative duties, and manage IT operations with ease. With a solid history of performance, Goverlan Reach is trusted by 13,000 clients who collectively oversee more than 3 million devices, highlighting its industry reliability. As organizations continue to pivot toward remote solutions, Goverlan Reach emerges as an essential asset for IT teams striving to improve their workflows and efficiency. Its comprehensive features and user-friendly interface make it a preferred choice for those seeking to elevate their IT support capabilities.

Easily connect to your computer from your smartphone, tablet, or another PC with secure access. The process is fast, simple, and free of charge. You have the option to either get remote support for your own device or assist someone else from a distance. Available through the Google Chrome browser, this service supports both Android and iOS platforms, offering flexibility for users across the globe. Additionally, it provides a seamless experience, making remote assistance more convenient than ever before.

RemoteToPC stands out as the premier option for accessing computers remotely. Whether you need it for personal use, technical support, or comprehensive office solutions, RemoteToPC offers a highly secure and cost-effective choice that is hard to beat. You can connect to your office PC or Mac from virtually any device, including iPhones and Android smartphones, ensuring flexibility and accessibility. With features like multi-layered security, two-factor authentication, multi-screen remote access, remote printing, file copying, rebooting, waking up systems, deployment links, monitoring alerts, and support for unlimited users in enterprise plans, RemoteToPC is designed to meet the diverse needs of businesses. Annual subscriptions start as low as $99 for access to up to 10 remote computers, with options available for scaling up to 10,000 computers and beyond, making it an adaptable solution for any organization. This combination of features and pricing makes RemoteToPC an invaluable tool for enhancing productivity and collaboration in the modern workplace.

LogMeIn Pro is a comprehensive remote access platform tailored for individuals and small businesses seeking secure and flexible connectivity to their PCs and Macs from anywhere in the world. The software provides high-speed remote control that makes working remotely feel like being at the office, supporting seamless access from desktops, browsers, and mobile devices on iOS and Android. LogMeIn Pro offers unlimited user access, facilitating instant collaboration and file sharing between remote devices without the hassle of emailing files back and forth. Users can print documents from a remote computer to a local printer and view multiple remote monitors simultaneously through its multi-monitor display feature. The platform also includes Bitdefender antivirus to protect endpoints against malware, viruses, and sophisticated cyber threats. Available subscription plans allow users to connect to 2, 5, or 10 computers, providing scalable options for various needs. Business owners like Anthony Karpouzis rely on LogMeIn Pro to stay connected with staff and manage operations remotely, ensuring smooth business continuity. The platform emphasizes security with two-factor authentication and other robust safeguards. LogMeIn Pro’s user-friendly interface and dependable performance make it ideal for maintaining productivity and collaboration outside the traditional office setting. Overall, it empowers remote workforces by simplifying access, enhancing security, and improving flexibility.