Ratings and Reviews 140 Ratings

Total
ease
features
design
support

Ratings and Reviews 2 Ratings

Total
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features
design
support

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What is TSplus Remote Access?

TSplus Remote Access serves as an excellent substitute for Citrix or Microsoft RDS, providing efficient solutions for remote access, desktop connections, and web application delivery. Key features of TSplus Remote Access include: - Remote desktop accessibility - Application delivery capabilities - Secure connections available from any device or browser - A customizable web portal - No requirement for Terminal Service CALs This solution is both dependable and scalable, enabling users to web-enable any Windows applications. With TSplus's built-in HTML5 support, users can effortlessly access Windows desktops and applications via any browser on a variety of devices, including PCs, Macs, smartphones, and tablets. TSplus Remote Access also offers an array of connection clients and configurations, allowing for the establishment of a secure remote environment tailored to specific needs, which can adapt and expand alongside your business. You can explore TSplus products by taking advantage of a complimentary 15-day trial!

What is BeyondTrust Remote Support?

For large organizations seeking a reliable method to securely access and manage devices or systems on a global scale, a unified approach using a single, secure remote support tool is essential. BeyondTrust Remote Support, formerly recognized as Bomgar, allows you to provide assistance across a variety of operating systems, including Windows, Mac, Linux, iOS, Android, as well as network devices and peripherals, all from a single interface. With its expansive support for numerous devices, a diversity of platforms, an increased user base, and various geographical locations, your team can quickly deliver effective remote assistance to both end-users and customers, no matter their network status. This streamlined approach allows you to concentrate on solving issues rather than worrying about connection setups, ultimately boosting your overall productivity. By enhancing the quality of your service, you can significantly improve customer satisfaction through reliable and seamless remote support tailored to individual needs. Moreover, ensuring that your enterprise-level support is both scalable and efficient allows your business to function seamlessly, whether addressing a Linux server issue located thousands of miles away or troubleshooting a nearby iPhone, which in turn fosters greater operational efficiency and contributes to the overall success of your organization.

Media

Media

Integrations Supported

Integrations Supported

HaloPSA
Splunk Cloud Platform
Vivantio

API Availability

API Availability

Pricing Information

$150.00
Permanent licence per server - depending on the number of users: from 3 to unlimited.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

Android
iPhone
iPad
Windows
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

TSplus Group

Date Founded

2007

Company Location

United States

Company Website

tsplus.net/remote-access/

Company Facts

Organization Name

BeyondTrust

Date Founded

1985

Company Location

United States

Company Website

www.beyondtrust.com/remote-support

Categories and Features

Application Virtualization

Cross-Platform Support
Dashboard
Legacy App Support
Multiple App Instances

Cybersecurity

Behavioral Analytics
Endpoint Management
Whitelisting / Blacklisting

Remote Desktop

Cross-Platform Access
File Transfer
Mobile Device Access
Multi Monitor Support
Remote Print
User Management

Remote Support

File Transfer
Real-time Chat
Remote Control
Screen Sharing
Session Transfer

Categories and Features

Help Desk

Alerts / Escalation
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

Remote Desktop

Not specified

Remote Support

File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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