What is SecureLink?
SecureLink stands as the leading provider of vendor privileged access management and remote support tailored for enterprises in highly regulated sectors and technology vendors. With a global reach, SecureLink serves over 30,000 organizations. Its specialized platform has gained the trust of prestigious companies across various industries such as legal, gaming, healthcare, financial services, and retail. The company is based in Austin, Texas, which serves as its operational hub. This strategic location contributes to its ability to deliver exceptional service and support to its diverse clientele.
Pricing
Price Overview:
SecureLink’s products are offered in pricing that is best for our users. For the enterprise product, SecureLink is priced per vendor (e.g. your vendor might have hundreds of support reps, but you are only charged for each unique vendor, not user). For our vendor product, the pricing is based on concurrent connections, so it depends on the number of clients you would need to connect to.
Integrations
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Company Facts
Company Name:
SecureLink
Date Founded:
2003
Company Location:
United States
Company Website:
www.securelink.com
Product Details
Deployment
SaaS
Windows
Mac
Linux
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
SecureLink Categories and Features
Remote Support Software
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Remote Desktop Software
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Privileged Access Management Software
Application Access Control
Behavioral Analytics
Credential Management
Endpoint Management
For MSPs
Granular Access Controls
Least Privilege
Multifactor Authentication
Password Management
Policy Management
Remote Access Management
Threat Intelligence
User Activity Monitoring