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What is SecureLink?

SecureLink stands as the leading provider of vendor privileged access management and remote support tailored for enterprises in highly regulated sectors and technology vendors. With a global reach, SecureLink serves over 30,000 organizations. Its specialized platform has gained the trust of prestigious companies across various industries such as legal, gaming, healthcare, financial services, and retail. The company is based in Austin, Texas, which serves as its operational hub. This strategic location contributes to its ability to deliver exceptional service and support to its diverse clientele.

What is Devolutions Remote Desktop Manager?

IT departments frequently face difficulties in securely handling a variety of remote connections across different platforms. Remote Desktop Manager (RDM) effectively tackles this issue by delivering a unified platform that combines remote session management with the storage of passwords and credentials. With support for protocols such as RDP, SSH, and VNC, RDM streamlines access to essential systems while upholding rigorous security measures. Incorporating features like role-based access control, password vaulting, and comprehensive session auditing, RDM guarantees that only authorized personnel can access sensitive systems. This functionality not only alleviates the challenges associated with managing remote connections but also bolsters security by reducing the likelihood of unauthorized access. Suitable for organizations of all sizes, Remote Desktop Manager serves as a powerful solution for simplifying and securing remote access, thereby enhancing overall operational efficiency. Furthermore, its intuitive interface makes it easier for teams to adapt and comply with security protocols.

Media

Media

Integrations Supported

Active Directory
CyberArk Privileged Access Manager
Authy
Microsoft Authenticator

Integrations Supported

Active Directory
CyberArk Privileged Access Manager
Amazon Web Services (AWS)
Azure Key Vault
BeyondTrust Password Safe
Bitvise
Cerby
Devolutions Gateway
Devolutions PAM
Double
Google Workspace
HashiCorp Vault
Keeper Security
LastPass
N‑able Passportal
SupRemo Remote Desktop
TeamViewer

API Availability

API Availability

Pricing Information

SecureLink’s products are offered in pricing that is best for our users. For the enterprise product, SecureLink is priced per vendor (e.g. your vendor might have hundreds of support reps, but you are only charged for each unique vendor, not user). For our vendor product, the pricing is based on concurrent connections, so it depends on the number of clients you would need to connect to.

Pricing Information

$30/month/user
Starter Pack (up to 5 users): $25 USD/month/user
Remote connection and IT management: $30 USD/month/user
Privileged access management $50 USD/month/user
Enterprise (100+ users): contact sales
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

SecureLink

Date Founded

2003

Company Location

United States

Company Website

www.securelink.com

Company Facts

Organization Name

Devolutions

Date Founded

2004

Company Location

Canada

Company Website

devolutions.net/remote-desktop-manager

Categories and Features

Privileged Access Management

Application Access Control
Credential Management
Granular Access Controls
Least Privilege
Multifactor Authentication
Password Management
Remote Access Management

Remote Desktop

File Transfer
Group View
Record Remote Sessions
User Management

Remote Support

Diagnostic Tools
File Transfer
Real-time Chat
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Categories and Features

IT Management

Event Logs
License Management
Remote Access
Scheduling
Software Inventory

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording

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